Is Micro Center a good company to work for?

Micro Center has an overall rating of 3.6 out of 5, based on over 1,579 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 62% of employees would recommend working at Micro Center to a friend and 50% have a positive outlook for the business. The best reviews about Micro Center have been left by employees working as Manager , Retail Sales Manager and Technician .

Does Micro Center pay their employees well?

According to anonymously submitted Glassdoor reviews, Micro Center employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Micro Center. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at Micro Center?

62% of Micro Center employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Micro Center 3.2 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Micro Center?

Sales Associate (188) , Customer Service Representative (177) , General Sales Associate (116) , Customer Service Representative (CSR) (84) , Retail Sales Associate (56) , Service Technician (45) , Systems Sales Associate (35) , Sales (26) , Warehouse Associate (23) , Computer Technician (17) , Inventory Specialist (16) , Technician (16) , BYO Sales Associate (15) , Manager (15) , Cashier (14)

What are the pros of working at Micro Center according to real employee reviews?

"The people that I work for are just great and the people I work with are equally awesome." ((in 95 reviews)); "benefits were good and sufficient" ((in 62 reviews)); "Good work environment" ((in 32 reviews)); "The money is good if you can capitalize on the opportunities at hand" ((in 31 reviews)); "They have flexible schedules and are willing to work" ((in 30 reviews))

What are the cons of working at Micro Center according to real employee reviews?

"bad management for the entire store" ((in 179 reviews)); "low pay and poorly run" ((in 113 reviews)); "Managers don't take complaints to heart." ((in 68 reviews)); "Long hours for low commision" ((in 45 reviews)); "If you don't, you get reprimanded and your pay gets cut (your commission is based on how much you can upsell customers into buying software, warranties, and credit cards)." ((in 39 reviews))

What are the top reviewed Micro Center locations?

Columbus , Dallas , Houston , Fairfax , Tustin , Madison Heights , Hilliard , Duluth , Rockville , Yonkers , Paterson , Westmont , Cambridge , Westbury , Denver , Marietta , Chicago , New York , Overland Park , Sharonville , Brooklyn , Flushing , Saint Louis Park , Brentwood , Minneapolis , Saint Davids , Baltimore , Towson , Mayfield Heights , Saint Louis

Micro Center reviews

3.6

62% would recommend to a friend

(1,562 total reviews)

Richard M. Mershad

68% approve of CEO

50% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,562 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Micro Center has an employee rating of 3.6 out of 5 stars, based on 1,562 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Micro Center employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews

4.0

Nov 16, 2012

It was educational

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Grwat ideals generally nice customers. Can be fun a a great challenge to work at.

Cons

Everyone relies too heavily on technicians ans tech support staff for knowledge overworking techs. Management does not keep promises and does not seem to understand the needs of the employees.

3.0

Oct 31, 2012

A great, customer-oriented company philosophy, plagued by overly lenient HR.

Sales

Recommend

CEO approval

Business Outlook

Pros

The company, in theory, values giving the customer the best solution for them, as opposed to suggesting the most expensive item. Upselling isn't discouraged, but misleading is a customer is.

Cons

The company policy is very lenient. One can get away with quite a bit before being fired. As a result, weak leadership will lead to sales associates exploiting their peers, shirking their responsibilities while taking all of the good sales. If you're fortunate enough to have a good supervisor, you will be rewarded and recognized for your work. If your manager is a pushover, the bad apple is going to get all of the good sales while you keep your department tidy.

1.0

Oct 29, 2012

Worked at Micro Center 15 years, became disabled and they terminated me

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

None that I can honestly report - it used to be a good company. Insurance was good.

Cons

Salaries are not competitive, corporate headquarters location discriminates against people with disabilities, people of color and women.

Micro Center Response

12y

Unfortunately, this post contains many inaccuracies as this associate was not terminated due to a disability. She requested several accommodations which were granted. Over time, she was not able to come to work and exhausted all of her leave. She submitted a resignation letter and we worked out a transition to assist her since she had been employed for over 10 years. We work very hard to maintain a professional work environment and I'm sorry that this associate feels differently.

Viewing 1504 - 1506 of 1,562 Reviews

Jobs at Micro Center

RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER

RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER

RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER

RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER

RETAIL CUSTOMER SERVICE REPRESENTATIVE / CASHIER

Mayfield Heights, Cuyahoga, OH

Micro Center

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It was educational

A great, customer-oriented company philosophy, plagued by overly lenient HR.

Worked at Micro Center 15 years, became disabled and they terminated me

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