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      Micro Focus

      Part of OpenText

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      Micro Focus reviews

      3.7

      66% would recommend to a friend

      (2,787 total reviews)
      avatar

      Stephen Murdoch

      72% approve of CEO

      52% positive business outlook

      Ratings by demographic groups

      Micro Focus has an employee rating of 3.7 out of 5 stars, based on 2,787 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Micro Focus employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      3K reviews
      2.0
      Jun 4, 2019

      Toxic Sales Environment

      Inside sales representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Some management are fun and engaging. - Sales training is getting better. - Product training is great! - Sales outings and/or events are getting better.

      Cons

      - Compensation system is non-existent, and most of the time HR doesn't know how to pay you since there is no system or platform used to measure comp. Reps must take out draws to feed their families. This has been an issue the past 3 years I've been here, and no resolution has been put in place yet. - Other sales teams tend to steal your deals during the end of quarters. - Leadership has no real way of solving problems, consistently band-aiding issues as they continue to go on knowingly. - Management styles are questionable; ranging from downing other sales reps. in front of everyone for not hitting metrics, to pure racist and sexiest comments and activities. - Management chooses favorites for business partners to fed business to while everyone else starves. - Marketing team doesn't know how to spend the marketing budget so sales reps are required to market themselves to customers through weekly marketing activities. - Laptops used to do day-to-day tasks are slow and often times unresponsive due to lack of hardware resources. - Some managers are pure micro-managers that look at you under a microscope. - Current office environment has rats, bugs, and sewage issues which took 3 years for management to make any sort of announcement regarding the working conditions. - The merger caused countless issues related to systems. We have 2 different systems internally which makes it difficult to book orders and progress deals down the sales stages. - No guidance from management on sales training. If you're new you either know how to sell or you don't.

      avatar
      Micro Focus Response
      7y
      Thank you for taking the time to share your feedback. We’re glad you’re pleased about the product training and you’re seeing improvement in sales training and other areas. We’ve taken note of your feedback and we’re working with the teams to help resolve these issues further. Some have already been addressed including sales compensation updates (started in the spring and continuing throughout the summer) and refreshing our laptop estate as we know this is critical in our jobs. We’re very concerned about your comment on management style: Micro Focus has a Code of Conduct all employees must adhere to. It strictly prohibits these types of behaviours, and appropriate actions are taken when incidents are reported to HR. We’re also going through a period of integration, including systems integration, which can be unsettling and frustrating. We have many programmes in place to tackle this and there is progress being made, but we also take note that we need to do more on our side to share with colleagues what is being done.
      2.0
      May 30, 2019

      Chaos

      Sales operations manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      decent pay and bonus plan

      Cons

      total chaos environment, bad systems and clueless managers

      avatar
      Micro Focus Response
      7y
      Thank you for your feedback. We’re sorry to hear that you feel Micro Focus is in chaos. We’re going through a period of integration, which comes with intense change and we recognise this can be unsettling. We have many programmes in place to tackle these changes and there’s progress being made, but we also need to do more on our side to share with colleagues what’s being done, so that the feelings of chaos and manager’s not always having the full information are addressed. We’ re also working on sharing more of this information directly with team members.
      1.0
      Apr 24, 2019

      Poor product, poor support, stifling management

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The view from the window is nice at the Pleasanton Office.

      Cons

      the incident team is constantly overworked because the product is poorly designed and is too sandboxy--meaning the level of customization is incredibly high to the point that each customer's product can be vastly different from another's, and keeping track of the differences is tedious and ridiculous. I blame the sales team for bending backwards to the point where they're sniffing their own stupidity to give what the customer wants. Many people are leaving as a result of this.

      Viewing 79 - 81 of 2,787 Reviews
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      Glassdoor has 3,136 Micro Focus reviews submitted anonymously by Micro Focus employees. Read employee reviews and ratings on Glassdoor to decide if Micro Focus is right for you.