A once great place ... RUINED!
Pros
The Employee Benefits are excellent, the locations are beautiful and well maintained, pay is competitive, quarterly recognition events are enjoyable, generous apparel allowance with an anniversary allowance to update your apparel is offered, yearly Christmas bonus from the CEO, still privately owned.
Cons
This is a company that once surveyed all employees satisfaction and concerns annually and found value in having 100% participation. They recently brought back a survey for new employees, but the opinions and concerns of tenured employees are no longer solicited and even discouraged. Middle Management and Upper Management are absolutely terrible. Regional Managers are a joke and offer no support, commitment, or ethics. MidFirst Bank no longer concerns itself with having a team full of people that share core values, but instead overlooks major ethics and policy violations as long as you can produce numbers. The biggest clown show at MidFirst Bank is non other than the Human Resources Department. Nothing is confidential and there is no investigation that occurs when something is reported; Either swift and often unjustified action is taken or no action at all is taken and problems are swept under the rug. Learning and Performance is full of nice people. The Trainers are all very personable and they offer a wide variety of offerings, but far too often the material is too basic or general to offer any actual value in a real world environment. MidFirst Bank is a "proud partner" of Arizona State University and claims to be a financial partner that seeks to help first time checking account owners on the road to financial success by doing the right for the students. Sounds great, right? Unfortunately, Upper Management is more concerned with the number of Sun Devil Checking accounts opened and not the quality of the relationship. In fact, employees are encouraged to essentially confuse incoming freshman into opening accounts at their new student orientation events. Even though MidFirst Bank says they want to do what is right for these ASU students, it is impossible for Bankers to achieve their sales goals without convincing the student to open a savings account they can't afford or opting their account in to the ability to overdraft and generate fee income for the bank. Doesn't really sound like a financial partner looking out for the students anymore, does it? MidFirst often has Supervisor and Manager positions available, but more often than not someone from Wells Fargo is recruited instead of hiring from within. Upper Management in the Arizona Market is made 100% of former Wells Fargo employees who have turned the once great culture of this private community bank from Oklahoma into an unethical institution who is quickly losing site of its values.