I absolutely hate working here. The pay is atrocious. They don't care whether you went to a trade school and dropped out, or if you graduated from a well-known university with a Masters, your salary offer will be the same, and there is no negotiating. Which is awful because the salary they will offer you will be far far away from industry standard or "competitive." The raises are nominal (~3%). And the "quarterly CVA bonuses" are a joke (~$80). There is absolutely no way to make a living here. After all my living expenses (and I live like a college student with 4 roommates in a small house), I only make about $400 a month to put into a savings account, and I have a second job as well. Everyone who works at MINDBODY either lives in Atascadero (tweaker central) or Arroyo Grande, and not beautiful San Luis Obispo. Why? Because it's as expensive as the Bay Area to live in. If you do live in SLO, be prepared to have a spouse who makes much more than you because there is no other way to make it.
This company is so ass-backwards. All that matters to them is their BS core values. So if you do something extremely helpful and it results in a ton more sales, they expect you to be humble and not brag about it or bring it to anyone's attention. You just have to get recognized somehow. Also, they offer free (you get wellness credits) on-site massages, but they just increased the price on that as well.
There are many people who work here that have NO IDEA what it means to work efficiently. Here's a brilliant idea: when you come in in the morning and check your tickets, answer the urgent ones first, the easy ones second, and then the rest based on when they were received. Instead, you get a bunch of pissed off clients waiting for a day and a half to receive a simple 'yes' answer or a number to call.
I work as efficiently as possible, and I'm sure your real CEO (Bob) would love to know this, and he'd love to know why I'm getting paid the exact same as someone who gets half the jobs completed per month as I do. But nope, sadly this does not occur, and many of the directors and managers do not care about the pace that people work at, so long as they are doing work. This is no way to run a company. But MINDBODY does not fire people, except for in two instances. 1) Sales not meeting goals, and 2) (sexual or other) harassment issues....which brings me to my next point....
The people that work here are extremely sensitive. The smallest off hand or college kid type of comment will get you in trouble. So you have to be extremely careful about what you say and who you are with when you say it. Otherwise you'll get reported. People here don't understand that you should talk to someone and tell them they are offending you if they are, instead of just going straight to HR.
I could go on and on, but I believe you get the point. Nothing I say here will change anything. I mean it took them 3 months to find a Compensation Manager who agrees with the minuscule amount we get paid for the high level and high security work we do. Oh yeah, it's not a matter of if, it's a matter of when a data breach will happen. You give people as much access to client lists and information as you do here, and you pay them garbage, you are asking for trouble. :)
