Is Miniso a good company to work for as a Keyholder/Supervisor?

Keyholder/Supervisor professionals working at Miniso have rated their employer with 3.8 out of 5 stars in 16 Glassdoor reviews. This is a higher than average score with the overall rating of Miniso employees being 2.7 out of 5 stars. Search open Keyholder/Supervisor Jobs at Miniso now and start preparing for your job interview by browsing frequently asked Keyholder/Supervisor interview questions at Miniso .

Does Miniso pay Keyholder/Supervisor employees well?

Keyholder/Supervisor professionals rate their compensation and benefits at Miniso with 2.6 out of 5 stars based on 16 anonymously submitted employee reviews. This is 16.7% better than the company average rating for salary and benefits. Find out more about Keyholder/Supervisor salaries at Miniso.

How happy are Keyholder/Supervisor professionals working at Miniso?

87% of Keyholder/Supervisor employees at Miniso would recommend their employer to a friend. This rating has increased by 65% in the past 12 months. Keyholder/Supervisor professionals have also rated Miniso with a 4.7 rating for work-life-balance, 4.8 rating for diversity and inclusion, 4.6 rating for culture and values and 2.9 rating for career opportunities.

What are the top reviewed jobs at Miniso?

Sales Associate (176) , Sales Assistant (87) , Store Manager (57) , Retail Sales Associate (47) , Retail Assistant (33) , Shift Lead (31) , Shift Leader (24) , Manager (20) , Assistant Manager (17) , Retail Sales Assistant (15) , Supervisor (15) , Cashier (14) , Promotor De Experiencia (14) , Key Holder (12) , Keyholder (12)

What are the pros of working at Miniso according to real employee reviews?

"Coworkers were nice and easy to work with" ((in 77 reviews)); "All staff are friendly and supportive" ((in 36 reviews)); "The colleagues are friendly and helpful." ((in 36 reviews)); "Good culture, flexing time hours, good environment" ((in 18 reviews)); "Good work environment in company" ((in 16 reviews))

What are the cons of working at Miniso according to real employee reviews?

"Management is bad." ((in 160 reviews)); "bad upper management very strict" ((in 56 reviews)); "Low pay and dodgy hr" ((in 51 reviews)); "District managers don't help." ((in 36 reviews)); "No benefits for full time employees" ((in 36 reviews))

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Miniso

Miniso Keyholder/Supervisor reviews

3.8

87% would recommend to a friend

(16 total reviews)

74% positive business outlook

Ratings by category

4.8

Diversity & inclusion

4.7

Work/Life balance

4.6

Culture & values

4.4

Senior management

2.9

Career opportunities

2.6

Compensation and benefits

Keyholder/Supervisor employees have rated Miniso with 3.8 out of 5 stars, based on 16 company reviews on Glassdoor. This indicates that most Keyholder/Supervisor professionals have a good working experience there. Miniso is rated in line with the average (within 1 standard deviation) by Keyholder/Supervisor professionals compared to other employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

16 reviews

1.0

Jan 6, 2026

Slavery

Keyholder

Recommend

CEO approval

Business Outlook

Pros

Employee were amazing, and just fun to work with.

Cons

Management was poor. And you always need to be online no matter what.

4.0

Dec 9, 2025

Awesome place

Keyholder

Recommend

CEO approval

Business Outlook

Pros

Chillest manager ever Great team Not stressful

Cons

Limited hours and especially in the holiday season

1.0

Jun 22, 2025

Keyholder

Recommend

CEO approval

Business Outlook

Pros

-good coworkers -cute merchandise -slow environment

Cons

-low pay -no benefits -no career advancement

Viewing 1 - 3 of 16 Reviews

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Miniso

Miniso Keyholder/Supervisor reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Slavery

Awesome place

Keyholder

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