Miniso reviews

2.7

35% would recommend to a friend

(1,027 total reviews)

27% positive business outlook

Miniso has an employee rating of 2.7 out of 5 stars, based on 1,027 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Miniso employee rating is 24% below average for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

1K reviews
5.0
Oct 29, 2025

Good

Recommend
CEO approval
Business Outlook

Pros

decent pay, good environment, good

Cons

no cons, no cons, no cons

4.0
Oct 26, 2025

Pay

Recommend
CEO approval
Business Outlook

Pros

Employee discount 20%, easy job

Cons

A bit boring working in the store

1.0
Oct 25, 2025

Poor Management

Recommend
CEO approval
Business Outlook

Pros

Other staff are friendly, supportive, and hardworking, and many create a positive team atmosphere despite management issues.

Cons

During my time at Miniso Norwich, I observed and personally experienced repeated unprofessional and bullying behaviour from my direct manager. This included public criticism in front of colleagues and customers, dismissive responses to legitimate requests for adjustments related to health conditions, and inappropriate discussion of private matters with other staff members. There was a consistent lack of support, a failure to follow basic professional procedures such as formal warnings or performance discussions, and an overall environment that felt intimidating and unsafeguarded for staff. I would caution prospective employees to consider that, based on my experience, staff wellbeing may not be adequately protected, and management practices at this location can be inconsistent and at times hostile.

Viewing 94 - 96 of 1,027 Reviews

Glassdoor has 1,318 Miniso reviews submitted anonymously by Miniso employees. Read employee reviews and ratings on Glassdoor to decide if Miniso is right for you.