Does Miniso pay their employees well?

According to anonymously submitted Glassdoor reviews, Miniso employees rate their compensation and benefits as 2.1 out of 5. Find out more about salaries and benefits at Miniso. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Miniso?

35% of Miniso employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Miniso 2.4 out of 5 for work life balance, 2.4 for culture and values and 2.3 for career opportunities.

What are the top reviewed jobs at Miniso?

Sales Associate (176) , Sales Assistant (87) , Store Manager (57) , Retail Sales Associate (47) , Retail Assistant (33) , Shift Lead (31) , Shift Leader (24) , Manager (19) , Assistant Manager (17) , Retail Sales Assistant (15) , Supervisor (15) , Cashier (14) , Promotor De Experiencia (14) , Key Holder (12) , Keyholder (12)

What are the pros of working at Miniso according to real employee reviews?

"Coworkers were nice and easy to work with" ((in 78 reviews)); "The colleagues are friendly and helpful." ((in 37 reviews)); "Good people and the team to learn from" ((in 32 reviews)); "Good culture, flexing time hours, good environment" ((in 17 reviews)); "Good work environment in company" ((in 16 reviews))

What are the cons of working at Miniso according to real employee reviews?

"Management is bad." ((in 160 reviews)); "bad upper management very strict" ((in 56 reviews)); "Low pay and dodgy hr" ((in 50 reviews)); "Horrible managers" ((in 38 reviews)); "No benefits for full time employees" ((in 38 reviews))

What are the top reviewed Miniso locations?

Pasadena , Los Angeles , New York , West Covina , San Francisco , Cerritos , Chicago , Irvine , Palm Desert , San Jose , Houston , Arcadia , Mission Viejo , Milpitas , Santa Barbara , King of Prussia , Tysons Corner , Aurora , Chandler , Downey , Fremont , Fairfield , Burlington , Jersey City , Newark , Cherry Hill , Centreville , Staten Island , Glendale , Phoenix

Miniso reviews

2.7

35% would recommend to a friend

(1,030 total reviews)

27% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

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Veteran status

Miniso has an employee rating of 2.7 out of 5 stars, based on 1,030 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Miniso employee rating is 24% below average for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

1K reviews

3.0

Aug 21, 2025

completely at ease

Product planner

Recommend

CEO approval

Business Outlook

Pros

a conducive and collaborative environment

Cons

a workplace environment centered around expatriates

3.0

Aug 20, 2025

Management needs be picked better

Team member

Recommend

CEO approval

Business Outlook

Pros

- good pay - easy job

Cons

- managers who all teach you different things - care more about your looks than performance - management doesn’t know how to “manage” - cash grab company (but who isn’t)

2.0

Aug 15, 2025

Don't do it!

Key holder/sales associate/shift leader

Recommend

CEO approval

Business Outlook

Pros

Decent pay for retail, some flexibility with shift scheduling

Cons

Way too much inventory and not enough floor space to rotate through stock, lack of consistent management, having to redo merchandising ALL THE TIME. When I worked at the location in the King of Prussia mall, there was a SERIOUS issue with rats and nothing was done to actually nip the issue in the bud. Both Miniso and the mall itself would not take measures to exterminate the store or actually allow us to kill and get rid of the rats. WE SOLD PACKAGED FOOD TO PEOPLE, HELLO?! I also was pushed into a keyholder/shift lead position even though I did not really want it just because I had a car so I could make deposits at the bank.

Viewing 127 - 129 of 1,030 Reviews

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Jobs at Miniso

Merchandise Coordinator

Part-Time Shift Leader

Miniso

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completely at ease

Management needs be picked better

Don't do it!

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