Is Miniso a good company to work for as a Store Operations?

Store Operations professionals working at Miniso have rated their employer with 1.7 out of 5 stars in 76 Glassdoor reviews. This is a lower than average score with the overall rating of Miniso employees being 2.7 out of 5 stars. Search open Store Operations Jobs at Miniso now and start preparing for your job interview by browsing frequently asked Store Operations interview questions at Miniso .

Does Miniso pay Store Operations employees well?

Store Operations professionals rate their compensation and benefits at Miniso with 2.1 out of 5 stars based on 76 anonymously submitted employee reviews. This is 4.7% worse than the company average rating for salary and benefits. Find out more about Store Operations salaries at Miniso.

How happy are Store Operations professionals working at Miniso?

4% of Store Operations employees at Miniso would recommend their employer to a friend. This rating has increased by 2% in the past 12 months. Store Operations professionals have also rated Miniso with a 1.7 rating for work-life-balance, 2.4 rating for diversity and inclusion, 1.4 rating for culture and values and 1.7 rating for career opportunities.

What are the top reviewed jobs at Miniso?

Sales Associate (179) , Sales Assistant (87) , Store Manager (58) , Retail Sales Associate (47) , Retail Assistant (34) , Shift Lead (31) , Shift Leader (24) , Manager (20) , Assistant Manager (17) , Retail Sales Assistant (15) , Supervisor (15) , Cashier (14) , Promotor De Experiencia (14) , Key Holder (12) , Keyholder (12)

What are the pros of working at Miniso according to real employee reviews?

"Coworkers were nice and easy to work with" ((in 77 reviews)); "All staff are friendly and supportive" ((in 37 reviews)); "The colleagues are friendly and helpful." ((in 34 reviews)); "Good environment Friendly stuff Clean environment Good products" ((in 18 reviews)); "Good work environment in company" ((in 15 reviews))

What are the cons of working at Miniso according to real employee reviews?

"bad upper management very strict" ((in 59 reviews)); "Low pay and dodgy hr" ((in 56 reviews)); "No benefits for full time employees" ((in 41 reviews)); "District managers don't help." ((in 36 reviews)); "Low salary and not caring for staffs" ((in 33 reviews))

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Miniso

Miniso Store Operations reviews

1.7

4% would recommend to a friend

(76 total reviews)

1% positive business outlook

Ratings by category

2.4

Diversity & inclusion

2.1

Compensation and benefits

1.7

Work/Life balance

1.7

Career opportunities

1.4

Culture & values

1.4

Senior management

Store Operations employees have rated Miniso with 1.7 out of 5 stars, based on 76 company reviews on Glassdoor. This indicates that most Store Operations professionals have a poor working experience there. Miniso is rated 52% below average by Store Operations professionals compared to other employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

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Reviews by job title

76 reviews

2.0

Apr 16, 2025

Company growth opportunity, needs more structure

Store manager

Recommend

CEO approval

Business Outlook

Pros

Redeveloping buisness, opportunity to leave an impact

Cons

Lack of structure and low pay can lead to frustration. Outdated systems

2.0

Mar 26, 2025

Chaotic Organizational Structure

Store manager

Recommend

CEO approval

Business Outlook

Pros

The staff are all incredibly friendly and lovely.

Cons

Challenges in Organizational Structure: Upper management primarily comprises Chinese leaders with limited language proficiency, resulting in a rigid East Asian management approach with an overreliance on micromanagement

1.0

Feb 12, 2025

New Hire didn’t even make it to the first day

Store manager

Recommend

CEO approval

Business Outlook

Pros

Anime store so that’s cool

Cons

HR is nonexistent Offer letter had the wrong start date, they put me as Assistant Manager because there couldn’t be 2 store managers and then I was supposed to move into the Store Manager role when the current one left a week after my start date, but the offer letter said nothing about that at all so they easily could have just passed me up. Emailed HR 3 different times because they set the deadline to sign my offer letter 5 hours from when it was received and I was working at my current job so I was unable to reach a desktop computer. HR never responded to my emails, but resent me the same incorrect DocuSign 4 times. When I emailed the forth time declining the offer, HR immediately voided the DocuSign so they were clearly reading and ignoring the emails. Don’t waste your time.

Viewing 13 - 15 of 76 Reviews

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Jobs at Miniso

Merchandising Assistant or Store Manager

Loss Prevention Team Member

Loss Prevention Team Member

Assistant Store Manager

Assistant Store Manager

Miniso reviews FAQs

Miniso reviews Miniso Store Operations reviews

Miniso

Miniso Store Operations reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Company growth opportunity, needs more structure

Chaotic Organizational Structure

New Hire didn’t even make it to the first day

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