Miro reviews

3.6

61% would recommend to a friend

(615 total reviews)
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Andrey Khusid

67% approve of CEO

45% positive business outlook

Miro has an employee rating of 3.6 out of 5 stars, based on 615 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Miro employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

615 reviews
2.0
May 16, 2023

On a slippery slope

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great people and the people around you on the ground are mostly decent and want to get the job done. The product is loved by end users. Work life balance is pretty good and they offer good flexibility.

Cons

Yesterday during a company all hands the chief people officer suggested the solution to recent bad glassdoor reviews and poor engagement was for more people to leave reviews (presumably she meant positive ones), so...here we are. 2 stars because overall it's a comfortable place to work and the people are mostly great. It's a declining environment however. I mentioned the product being loved by users. It is definitely not loved by the people buying it (IT, CFOs) and that is being heavily scrutinized right now. Customers are contracting all over the place for what is now seen as a commodity. The PLG hypergrowth means we skipped any type of pain discovery and now can't back up the price tag. Leadership overall lack a clear strategy and are generally perceived as poor. Product vision is non existent. Marketing are like headless chickens. Sales leadership think more reporting up is the answer. The CPO is a car crash and only ever turns up with bad news or non answers to tough questions. The CFO and COO appear to be the only ones who know what they're doing. The CEO is more of a figure head, who occasionally pops up on all hands. Morale is rock bottom across the org, especially in sales. Very few reps are hitting quota (<20%), quotas which are still aligned to a healthy PLG business. Comp plans are the same, so few people are making money.

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Miro Response
3y
Hi there! Thank you for taking the time to share your feedback with us. We appreciate your positive remarks about our great people, work-life balance, and the flexibility we offer. We also acknowledge your concerns regarding certain aspects of our organization. We take your comments, and all comments shared here, seriously and value all honest feedback – positive and constructive. Our goal is to create an environment where employees can express their opinions openly. As Miro continues to grow, and as we continue to #iterate on our business, there will be times when we don’t get it right. Hearing from Mironeers how we can do better is valuable in holding us accountable, and helping us to understand where we should focus our efforts. We are working hard to create a positive work environment for everyone and know that we have work to do to continue to earn the trust and confidence of our team. But, we are absolutely committed to the task. Once again, thank you for sharing your thoughts with us. The Miro team
5.0
May 16, 2023
Recommend
CEO approval
Business Outlook

Pros

The team here is impressive, they only hire the best engineers so that you can learn a lot. We're also working on a very big scale so everything you deploy will be used by a lot of people. The pay is above average and they run performance reviews with a structured approach twice a year, so there's a way to increase the pay every year, and there's also so much space for growth.

Cons

The overall culture is still been defined, in the sense that it's not uniform around the place, working on engineering you'll see that different streams (how the verticals, or divisions, are called here) have a very different culture. Another point that I consider a bit weird considering the product and the way the company position itself is the enfasis on face to face interactions.

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Miro Response
3y
Thank you so much for taking the time to share your feedback with us. We'll definitely take your comments about the culture on board as we continue to strive towards being the best employer we can be.
5.0
May 15, 2023
Recommend
CEO approval
Business Outlook

Pros

Extremely collegial and helpful team environment where your work has impact and your value is appreciated. Great product backed by a very collaborative culture with no shortage of opportunities to learn and grow. Colleagues are kind and quick to assist as a new hire ramps up and develops in their role.

Cons

Hyper growth always exposes certain gaps necessitating issue resolution and process improvements as well as need for better alignment on dependencies across departments. Leadership and teams across the org are keen to address and work together to find longterm solutions (and not just quick-fix bandaids).

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Miro Response
3y
Hi, Thank you so much for taking the time to share your feedback with us. We understand that hypergrowth is challenging and there can be room for improvements and a need for better alignment. We’re actively working together to address these challenges and find long-term solutions. The Miro Team
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