MissionSquare reviews

- Departments with too many VPs who do a lot of nothing, but think it's their job to point out everything you did wrong instead of actually lead. Some of them literally stay in their offices all day with their doors closed. The others walk around with their noses in the air or scowling. - A completely useless HR department that enables inefficient, widely despised managers and VPs by not acting on employee complaints and well documented problems. There are a few managers in particular who have had terrible reputations and dysfunctional teams for years, yet they still have jobs. Meanwhile, new talent leaves in droves while the dinosaurs stay. - Inefficient processes and outdated technologies. Very resistant to new ideas and fresh perspectives, which is why they are losing business to larger, more effective competitors. People have been there so long they have no perspective on how the big picture looks - and it shows. -Limited mobility. Only a handful of people seem to move around and advance, even though recruiters sell the company on being a place you can build a career. That is until you find that there are literally people all over the company who have never worked anywhere else and will probably never leave - and they don't want to see anyone new get ahead or grow. If you have a brain and a solid background outside of that place, forget it.

There are tons of changes in the industry with a lot of competition; therefore, there are a lot of changes happening at ICMA-RC - this could be challenging to some people. Not too much fresh leadership coming from outside at Senior Manager, Director, VP levels. I believe this could cause stagnation, and complacency, and the less likelihood to continually improve processes, which is needed for great customer service. However, recently a new VP was brought in that I do believe is helping to raise the standards.