MissionSquare reviews

They do care one bit about their employees well being. When there is 2 ft of snow they still will not close down they expect you to come to work even when it is physically impossible to do so and act like you aren't dedicated enough if you can't make it. In the call center they make you worked forced overtime and give you free food usually not the best because the person who orders is already doing way too much work and orders whats easiest but you constantly work overtime. They have a turnover rate of 3-9 months because be cannot take the terrible conditions from the director who is self serving and only sees people as stats and numbers not people with actual lives. HR does not care because all they will say is try to get your stats up or you know we are under staffed but we have been fully staffed and they could not hold the people because the conditions are so bad with micromanaging they have hired a glorified overseer and none of the stats are better. the call center runs like a plantation and will ruin your work ethic because you will begin to not care at all.

New CEO is arrogant and conniving he uses people and discards them. He solicits positive feedback on Glassdoor. Advocates for change and positivity and proceeds to wreck havoc and disparage legacy employees. There is a my way or the highway mentality that has people fearful of giving opinions or feedback. The terminations and changes to staff are shrouded in secrecy. Unfortunately this has become a horrible place to work. Gestapo mentality.