Mitratech reviews

3.4

51% would recommend to a friend

(459 total reviews)

Mike Williams

75% approve of CEO

50% positive business outlook

Mitratech has an employee rating of 3.4 out of 5 stars, based on 459 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Mitratech employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

459 reviews
1.0
Sep 16, 2025

The Burnout Factory

Recommend
CEO approval
Business Outlook

Pros

I was fortunate to work alongside some truly exceptional individual contributors. Despite the challenges, we built a strong sense of community and provided a supportive environment for one another. Their dedication and resilience were inspiring.

Cons

There's a significant disconnect between leadership and the individual contributors on the team. I found that leaders often lacked a fundamental understanding of the day-to-day work and the tools we used, which led to unrealistic expectations and a lack of support. Unfortunately, the team culture felt unhealthy and unproductive due to a clear pattern of favoritism and a cliquey dynamic among senior management. This created an environment where decision-making felt inconsistent and honest feedback was not well-received. Accountability at the leadership level was also a consistent issue. There was a notable tendency to deflect responsibility for poor outcomes, which undermined trust and prevented the team from learning from mistakes. This leadership style resulted in team members being consistently overworked and ultimately led to significant burnout and a mass exodus.

1.0
Apr 17, 2025

Professional Growth Amidst Organizational Disfunction

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I built skills in overcoming structural hurdles, including limited raises, few advancement pathways, and a competitive landscape for product viability, resulting in very little sales. Also, being remote so I can look for a new job while employed here.

Cons

Poor pay with no meaningful raises. Little to no career growth. Difficult-to-sell products with low customer demand. Unprofessional culture and leadership behavior. Minimal employee support and development. Lack of innovation or adaptation to market needs.

2.0
Apr 15, 2025
Recommend
CEO approval
Business Outlook

Pros

Remote setting. Semi Decent pay. There are some good employees in place in different departments.

Cons

Micro-managed with a focus only on upsell/cross-sell with no true pathway to achieve the quotas that are set. Managers will just tell you to call your clients more, but no value provided to clients. Rarely are product requests/features that clients ask for actually added to the roadmap.

Viewing 37 - 39 of 459 Reviews

Glassdoor has 497 Mitratech reviews submitted anonymously by Mitratech employees. Read employee reviews and ratings on Glassdoor to decide if Mitratech is right for you.