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Monarch Healthcare Management

Engaged Employer

Monarch Healthcare Management reviews

4.1

81% would recommend to a friend

(177 total reviews)
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Marc Halpert

79% approve of CEO

75% positive business outlook

Monarch Healthcare Management has an employee rating of 4.1 out of 5 stars, based on 177 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Monarch Healthcare Management employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

177 reviews
1.0
Feb 18, 2025
Recommend
CEO approval
Business Outlook

Pros

1. UKG Program is good. I like that I can check my schedule, PTO, and pick up shifts all from my phone 2. Monarch website can be accessed from home which limits having to go to a site to do things. 3. Most of the staff is nice.

Cons

I would give 0 stars if I could. 1, HR at the site is one woman who has only been in the job for a month. Now they're taking all the HR people and putting them at corporate. 2. Emails go unanswered for days and only after calling them and leaving messages several times does anyone get back to you. 3. The facility is horrible. Patched up holes in the walls. Not even sanded or painted. Just left like that. Ventilation at the nurses station has what looks like black soot around it or scorch marks. The only nice place in the lobby and the first floor. 4. The EMAR system they use is crap. 5. Nursing “documentation” is a joke. They don’t even have them write notes on wounds. 6. Nurses and Aides are always late to their shifts or leaving early. I’ve only been working on the floor not too long and every shift someone is late. 7. Their “employee break room” is trash. It’s literally a bunch of old tables, chairs, and broken couches with one fridge and one microwave. Way to tell your employees you care about them. 8. It’s hard to take a break. 9. When a resident needs their aide or nurse they’re nowhere to be found. 10. Admissions details are thrown on the floor nurses. It’s the administrators job to make sure the bulk of it’s done except for a few items. 11. Medication cards are not labeled (AM, PM, HS, Night, PRN) you just have to continue looking until you find it. 12. Every medication cart is set up differently. You always have to open all the drawers to find the right thing. 13. It’s super unorganized and every floor is run by a different administrator Which means different rules and different ways of doing things. 14. No blank assignment sheets for the wings 15. The cheat sheet for the floor is nice but not entirely helpful 16. It feels like they just take anybody they can get money from regardless if they actually belong there. This puts more stress on staff. 17. The time between HR training and site training was so long! I had to wait two weeks and I had already left my other job. 18. Having to come in when I’m not working for “mandatory training” and then having to work my shift ON TOP of that. It’s like a 12 hour day. 14 if you count travel time. 19. We have open shifts and even the Monarch “float pool” nurses don’t want to work there. 20. We didn't even get a tour of the site when we were interviewing OR during orientation. Because if they did no one would ever want to work there.

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Monarch Healthcare Management Response
1y
Thank you for your detailed feedback. We sincerely apologize for the negative experiences you've encountered. Your concerns are important to us, and we are committed to making improvements. We are implementing a centralized HR process to streamline and ensure consistency in training, orientation and onboarding across all facilities. We are deeply concerned about the specific issues you've highlighted. To help us address these promptly, please contact our VP of HR at jeolson@monarchmn.com, or our Talent Retention Director at bspreigl@monarchmn.com with further details including the facility name. Thank you for bringing these matters to our attention. We are dedicated to providing exceptional care for our residents and improving the work experience for our employees.
5.0
Jan 5, 2025
Recommend
CEO approval
Business Outlook

Pros

Good experience to get your foot in the door

Cons

Sometimes feeling overworked and burnt out. The people who are great are really a pleasure to work with. The ones in leadership who are difficult to work with aren't held accountable and leadership doesn't do much about it.

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Monarch Healthcare Management Response
1y
Thank you so much for the 5-star review! It means a lot to us that you took the time to share your positive experience in being part of our team!! Monarch Healthcare Management maintains sincere gratitude for our dedicated, compassionate staff that strive to provide the best care & customer service to each of our residents. If you have additional considerations to share, our Talent Retention Director would welcome the opportunity for further discussion (bspreigl@monarchmn.com).
4.0
Dec 7, 2024

Culinary health care

Recommend
CEO approval
Business Outlook

Pros

Working with the elderly individuals is rewarding.

Cons

Residents pass away and get sick

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Monarch Healthcare Management Response
1y
Thank you for the 4-star review! We value your feedback and are committed to creating a positive environment for our residents and staff. If you have additional information that you would like to share, we encourage you to contact our Talent Retention Director (bspreigl@monarchmn.com).
Viewing 28 - 30 of 177 Reviews

Glassdoor has 182 Monarch Healthcare Management reviews submitted anonymously by Monarch Healthcare Management employees. Read employee reviews and ratings on Glassdoor to decide if Monarch Healthcare Management is right for you.