Mondo reviews

NY Office made me miserable for my tenure there. Please Tim, look into this and help them. I’m trying to help future people being hired here. I would never wish upon my worst enemy what I went through.

Let me preface this by saying I know that after this review gets posted it’s going to get buried by several positive reviews and I will tell you right now they are fake—managers write them to keep ratings up and hide what’s really going on. I always take negative reviews with a grain of salt but after reading the 1-2 star ones for Mondo they mirror my experience to a tee. Notice how short the 4-5 reviews are compared to the 1-2 star ones like mine. That tells you something right there… - I read a recent review that mentioned face to face training and that is an absolutely lie. A lot of offices (like mine) have managers who are remote and come every other week so once they're gone you're on your own. I saw a new person quit for this very reason. - Most of management has never actually managed anywhere outside of Mondo. Promoting within is certainly not a bad thing but being a successful AD/TR doesn't mean you can actually manage people but Mondo really doesn't take that in to account. - Turnover rate at this place is absolutely crazy. Staffing can be somewhat of a revolving door but that's usually due to poaching from other staffing agencies. Mondo just likes to "hire and fire." They're like those people who buy outfits, wear them once, and then return them because they no longer need them. Word of advice: If a bunch of new people start at once while you're (hopefully not) working there you're on the chopping block. - Managers and VP's believe that making employees "successful" means threatening your job on a daily basis, humiliating you in front of your peers by calling you out personally on email chains with VPs cc’d on them,—you know, plain old fashioned fear-tactics. No motivation, no positivity, simply a "despite what you do you're not good enough" attitude. - With sales there is a ramp-up time and Mondo doesn't quite seem to grasp that. They brag about providing you with an account list but these are recycled accounts that have had 4-5 people running them already. You find out pretty quickly that most of the accounts on your list are dead but they fail to mention in this supposed "face to face training" that after a couple weeks on the phones you should probably start prospecting new business. - A client I met with at my time there said something that really made me realize how wrong this environment was. He said that when he looks to promote someone in to a management position, he doesn't want that person who is simply using it as a step-stool to VP status. He looks for someone who wants to help the people they manage succeed. This was a few months ago but it stuck with me. My specific manager sees their role as a means to climb that corporate ladder...and will do whatever it takes to get there -The idea of a successful manager at Mondo is one who "rebuilds" an office--that doesn't mean motivating the employees already there....that means picking them (and their livelihoods) off one by one for and hiring all new staff. -Micromanaging will be a daily struggle at Mondo. Once you bring in a req the manager will simply take everything over and bully you in to doing to dirty work. Hiring manager had a family emergency and is not available to speak that day? Keep calling/email/texting until they pick up and “reset process!!” (never want to hear the word process again in my life.) Mondo has no respect for their clients. This is a 7-7 job and the positive reviews will say that if you’re not okay with that than “this isn’t the job for you!” You are also expected to answer emails/take calls from managers at 8,9,10 p.m. AND on weekends. If you don’t reply to a (normally useless) email sent to you on Saturday until Monday trust me you WILL get in trouble. When I say respond that means replying with “killin’ it”, “In it to win it!”, “We can do this!” type stuff. As I mentioned previously building a relationship with a client takes time—at LEAST 2 meetings. Mondo doesn’t see that because they seek “turn and burn” type business. So essentially with the hours you’re actually working you’re a minimum wage salaried employee. “Commission is your overtime” is no excuse.