Monograph reviews

DO NOT accept an outbound sales position here. They lie to your face, so many examples of this. 1) 4 day work week- they claim to have this but in reality it is expected that you are available and working 5 days. 2) New hires are given onboarding support - they do not support new hires much, they don’t even have a training deck or IT support. I had to figure everything out myself. The HR team tried to troubleshoot issues but they are not trainers or even experienced with the various tools. It’s really a bad experience. 3) You will be compensated for outbound sales - they don’t have any systems in place to track sales leads so if you generate a contact and then it comes in as a sale from the website or other means, the sale doesn’t get credited to your efforts. Sometimes up to 7 sales a week we’re going to Monograph internal and not being credited to my DOCUMENTED sales outreach. I lost thousands in commission due to their messy accounting and processes.4) They care about their employees/ culture - this lie hurts so many who genuinely invest in workings at Monograph only to find out that they do not matter. In one day they laid off half of their sales team - one day after having a big culture building event and celebrating the “team” and diversity. The irony is that they laid off the following employees 1 black man, 1 homosexual, 1 senior citizen and 1 Yoga instructor ( he was white and very zen!) They wiped them all off the roster after bragging about what a diverse and strong culture there was. Bottom line, the lies added up to many months of disappointing experience and made me wish I had never accepted their offer of employment.

SDRs are set up to fail. There is no training whatsoever. Training is similar to fast food chains you worked during high school where they put on videos for you to watch. I left without fully knowing how Monograph truly works to its core. No explanations on anything even if you ask for it. They ask for feed back and get defensive. They ask for feedback and no action steps are taken. They wonder why SDRs aren’t performing EVEN after getting feedback. Sales leadership had switched 3 times. No SDR has lasted other than 2 that got promoted into other positions. Two AE’s were hired on just to get let go 2 months later. They give you quotas to hit but no one ever hits them so no idea where these quotas are coming from. They ask you to get gritty with it but if you aren’t doing what they ask you to do it is questioned and you get told to stop doing it. They check in with you for your mental state just to keep their culture going but the check ins are meaningless since feedback gets overlooked. Communication within teams/departments is horrible. Teams expect leadership to communicate and many times we do not get informed on much from leadership.. instead we end up hearing it from other team mates weeks later at times. Asking for help is useless because leadership is still trying to figure things out even after many meetings of feedback. I would look somewhere else! There are better companies out there… save yourself the headaches and the waste of time! PS: Before getting brought on company makes you sign an agreement/PTO guidelines etc HIGHLIGHTING their 4 day work week plan. This is false as company states that working 4 days is a privilege and expect you to work 5 days if you aren’t performing or catching up to your tasks. If 5 days is the expectation, then communicate that in the beginning stages as opposed to making it seem like it’s a 4 day work week company. This is an example of bad communication!