Challenging environment with unrealistic expectations and unclear product-market fit
Lots of internal changes lately. The product still faces significant reliability issues, especially in the core compliance offering, which clients often question. The market feels oversaturated, and differentiation is thin.
They recently dissolved the dedicated CSM team, so the bulk of the workload now involves support triage, post-sale tasks, and chasing down product fixes—on top of sales responsibilities.
Quotas are extremely aggressive (think 7-figure range), and falling short for even a quarter or two can put you at risk. Territories shift frequently, so stability is limited. There’s also a heavy emphasis on travel—expectation is four on-site trips per quarter, regardless of region or deal stage.
Plenty of smart people trying hard, but the foundation feels shaky.
