Motive reviews

They are con artists, they sold us on this huge expansion into local but they were NOT ready for local. Competitors products are far more superior and for some reason this company wanted to raise prices. AR team is not good at all, they don't understand what the prospects are saying and it sounds like a huge call center. Most prospect I talked to hated the customer experience going through the AR's. Terrible upper management decision making

For full transparency, I was part of the group that was laid off back in March. I've since started at another company (with growth almost identical to what I experienced back at KT) and have had almost a year of distance between KT and where I am now to reflect and compare. Leadership - CEO and some VPs are known for screaming and yelling at people. There is no idea of shared ownership or trying to help out - if something goes wrong, the IC who worked on it bears all the blame, and the focus is almost always on focusing blame on the person, instead of trying to be collaborative and helpful and work through the problem together. - There is a lot of politics, and maneuvering to look good, as well as a lot of lip service to ICs without actual follow up. I can recall specific individuals who would say something in one meeting, just to turn around and say something contradictory afterwards - People in key leadership are really, really rude. Being interrupted, being called out in front of your peers, and aggressively spoken to is the norm. There is no consideration for the feelings of others, or even common decency Diversity - All lip service. When I was there, we had only one female VP, who eventually left the second she hit her one year mark. There were *three* c-level positions that were filled during my time there, and although leadership told people in all-hands that they cared about diversity, all ended up being filled with White or Indian men, which reflected the majority of leadership already in the company. Not a single person of diverse gender, sexuality, or race. - To echo what was shared in previous reviews, most diverse hires were fired either in the November 2019 or March 2020 waves Treatment of Non-US employees - A large part of Support and Sales staff is based in offices in Pakistan. Oftentimes, when things got hard, and backlogs increased, they would have their vacations taken from them at a moment's notice, or bonuses withheld unless they worked overtime. - In my interactions with people from those offices, they would mention things offhand about how they were treated as second-class employees - get yelled at by leadership, blame shifted onto them even though the issues were product/engineering caused, and generally not allowed a voice in the company At the time, during my 1+ years there, I really felt like this was the norm. There were enough good ICs around me which helped me cope, and my immediate manager was great. However, now that I've had some time away from everything, compared notes with other current and ex-KT folks, and can compare to another high-growth startup working culture, I'm really pretty appalled at how things were at KT. I want this company to do well; there are people who truly care and deserve success. However, if you're thinking of working there, just don't.