Is Mphasis a good company to work for as a Tech Support Analyst?

Tech Support Analyst professionals working at Mphasis have rated their employer with 3.5 out of 5 stars in 32 Glassdoor reviews. This is a higher than average score with the overall rating of Mphasis employees being 3.4 out of 5 stars. Search open Tech Support Analyst Jobs at Mphasis now and start preparing for your job interview by browsing frequently asked Tech Support Analyst interview questions at Mphasis .

Does Mphasis pay Tech Support Analyst employees well?

Tech Support Analyst professionals rate their compensation and benefits at Mphasis with 3.4 out of 5 stars based on 32 anonymously submitted employee reviews. This is 19.4% better than the company average rating for salary and benefits. Find out more about Tech Support Analyst salaries at Mphasis.

How happy are Tech Support Analyst professionals working at Mphasis?

59% of Tech Support Analyst employees at Mphasis would recommend their employer to a friend. This rating has decreased by 16% in the past 12 months. Tech Support Analyst professionals have also rated Mphasis with a 3.8 rating for work-life-balance, 3.9 rating for diversity and inclusion, 3.9 rating for culture and values and 3.9 rating for career opportunities.

What are the top reviewed jobs at Mphasis?

Software Engineer (1529) , Senior Software Engineer (985) , Associate Software Engineer (763) , Module Lead (398) , Delivery Module Lead (236) , Software Developer (208) , Project Manager (205) , Project Lead (204) , Delivery Software Engineer (173) , Technical Support Engineer (123) , Business Analyst (92) , Infrastructure Engineer (79) , Lead Infrastructure Engineer (72) , Test Engineer (68) , Delivery Project Lead (64)

What are the pros of working at Mphasis according to real employee reviews?

"Good work life balance and flexible" ((in 1365 reviews)); "Because Mphasis was under EDS and HP for long time the work culture is good." ((in 606 reviews)); "Good work environment and good to learn technologies" ((in 372 reviews)); "Managers are good and supportive and helped me a lot in growing in my respective domain." ((in 249 reviews)); "We have work from Home which is good" ((in 227 reviews))

What are the cons of working at Mphasis according to real employee reviews?

"Less Salary and not satisfied with apprisals" ((in 827 reviews)); "No proper hikes and poor management" ((in 512 reviews)); "No Salary hike (Inspite of this they have introduced Quarterly pay by performance concept)" ((in 386 reviews)); "stressful and too demanding for a very less pay" ((in 202 reviews)); "No benefits and no increment" ((in 162 reviews))

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Mphasis Tech Support Analyst reviews

Item: Mphasis
Rating: 2
Author: Tech Lead

3.5

59% would recommend to a friend

(32 total reviews)

Nitin Rakesh

52% approve of CEO

51% positive business outlook

Ratings by category

3.9

Culture & values

3.9

Diversity & inclusion

3.9

Career opportunities

3.8

Work/Life balance

3.4

Compensation and benefits

3.2

Senior management

Tech Support Analyst employees have rated Mphasis with 3.5 out of 5 stars, based on 32 company reviews on Glassdoor. This indicates that most Tech Support Analyst professionals have a good working experience there. Mphasis is rated in line with the average (within 1 standard deviation) by Tech Support Analyst professionals compared to other employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

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Parent or family caregiver

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Reviews by job title

32 reviews

3.0

Mar 10, 2014

Work - Life balance wise best

Tech lead

Recommend

CEO approval

Business Outlook

Pros

Flexi Shift Relatively Stable project structure Provides work life balance

Cons

Allowances and Salary are not tempting Onsite opportunities are limited Training and Technical growth is mediocre

2.0

Jan 12, 2010

Work ethics needs drastic improvement

Tech lead

Recommend

CEO approval

Business Outlook

Pros

There are very few reasons as to why one should be working for Mphasis. Until last year, there was one reason; there was no variable component of pay. From this financial year this is introduced and the whole system is getting screwed up. Rating is not given as per your working. If the older pay policy is restored, this can be a place to work.

Cons

Employee treatment is not satisfactory; baising in terms of regional, lingual, closeness to management, etc are adopted. On good projects too. All crap projects are being bid for less to show profits. New ventures are not explored.

Viewing 31 - 32 of 32 Reviews

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Mphasis Tech Support Analyst reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Work - Life balance wise best

Work ethics needs drastic improvement

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