Is Mphasis a good company to work for as a Tech Support Associate?

Tech Support Associate professionals working at Mphasis have rated their employer with 3.5 out of 5 stars in 39 Glassdoor reviews. This is a higher than average score with the overall rating of Mphasis employees being 3.4 out of 5 stars. Search open Tech Support Associate Jobs at Mphasis now and start preparing for your job interview by browsing frequently asked Tech Support Associate interview questions at Mphasis .

Does Mphasis pay Tech Support Associate employees well?

Tech Support Associate professionals rate their compensation and benefits at Mphasis with 3.4 out of 5 stars based on 39 anonymously submitted employee reviews. This is 19.4% better than the company average rating for salary and benefits. Find out more about Tech Support Associate salaries at Mphasis.

How happy are Tech Support Associate professionals working at Mphasis?

59% of Tech Support Associate employees at Mphasis would recommend their employer to a friend. This rating has decreased by 12% in the past 12 months. Tech Support Associate professionals have also rated Mphasis with a 3.7 rating for work-life-balance, 3.9 rating for diversity and inclusion, 3.9 rating for culture and values and 3.9 rating for career opportunities.

What are the top reviewed jobs at Mphasis?

Software Engineer (1528) , Senior Software Engineer (983) , Associate Software Engineer (759) , Module Lead (397) , Delivery Module Lead (236) , Software Developer (207) , Project Manager (205) , Project Lead (204) , Delivery Software Engineer (173) , Technical Support Engineer (123) , Business Analyst (92) , Infrastructure Engineer (79) , Lead Infrastructure Engineer (72) , Test Engineer (68) , Manager (64)

What are the pros of working at Mphasis according to real employee reviews?

"Good work life balance and flexible" ((in 1364 reviews)); "Because Mphasis was under EDS and HP for long time the work culture is good." ((in 607 reviews)); "Good work environment and good to learn technologies" ((in 365 reviews)); "Managers are good and supportive and helped me a lot in growing in my respective domain." ((in 247 reviews)); "You get Work from home which is also good" ((in 226 reviews))

What are the cons of working at Mphasis according to real employee reviews?

"Less Salary and not satisfied with apprisals" ((in 827 reviews)); "No proper hikes and poor management" ((in 503 reviews)); "no salary hike for freshers ( after 2 years ) while in other company its 1 year." ((in 390 reviews)); "stressful and too demanding for a very less pay" ((in 201 reviews)); "No benefits and no increment" ((in 171 reviews))

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Mphasis

Mphasis Tech Support Associate reviews

3.5

59% would recommend to a friend

(39 total reviews)

Nitin Rakesh

53% approve of CEO

52% positive business outlook

Ratings by category

3.9

Culture & values

3.9

Diversity & inclusion

3.9

Career opportunities

3.7

Work/Life balance

3.4

Compensation and benefits

3.2

Senior management

Tech Support Associate employees have rated Mphasis with 3.5 out of 5 stars, based on 39 company reviews on Glassdoor. This indicates that most Tech Support Associate professionals have a good working experience there. Mphasis is rated in line with the average (within 1 standard deviation) by Tech Support Associate professionals compared to other employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

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Reviews by job title

39 reviews

4.0

Feb 24, 2020

Great environment

Tech support associate

Recommend

CEO approval

Business Outlook

Pros

Good Hiring process Great hr team Useful training

Cons

Salary low Work hours loong Night shifts

Mphasis Response

"Hello, that's a great feedback! Thank you for taking time in sharing the feedback with us. Your suggestions are noted and will be routed to the concerned team for immediate review & attention. If you wish to refer your friends and family to look for career opportunities at Mphasis, please click on the below link to view the current openings: https://careers.mphasis.com/"

3.0

Feb 5, 2019

Good

Tech support

Recommend

CEO approval

Business Outlook

Pros

Cab facilities are good Nothing much good things experienced Need to improve

Cons

Should improve in almost everything

4.0

May 27, 2018

Tech support engineer

Tech support associate

Recommend

CEO approval

Business Outlook

Pros

Great learning environment and very Supportive Management

Cons

Salary hike is very less and high work pressure

Mphasis Response

Thank you for taking the time to give us your feedback. We continuously look forward to groom us better everyday as we go forward.

Viewing 31 - 33 of 39 Reviews

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Mphasis Tech Support Associate reviews

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Great environment

Good

Tech support engineer

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