Is Mphasis a good company to work for as a Technical Support Associate?

Technical Support Associate professionals working at Mphasis have rated their employer with 3.5 out of 5 stars in 37 Glassdoor reviews. This is a higher than average score with the overall rating of Mphasis employees being 3.4 out of 5 stars. Search open Technical Support Associate Jobs at Mphasis now and start preparing for your job interview by browsing frequently asked Technical Support Associate interview questions at Mphasis .

Does Mphasis pay Technical Support Associate employees well?

Technical Support Associate professionals rate their compensation and benefits at Mphasis with 2.7 out of 5 stars based on 37 anonymously submitted employee reviews. This is 3.6% worse than the company average rating for salary and benefits. Find out more about Technical Support Associate salaries at Mphasis.

What are the top reviewed jobs at Mphasis?

Software Engineer (1529) , Senior Software Engineer (983) , Associate Software Engineer (761) , Module Lead (397) , Delivery Module Lead (236) , Software Developer (207) , Project Manager (205) , Project Lead (204) , Delivery Software Engineer (173) , Technical Support Engineer (123) , Business Analyst (92) , Infrastructure Engineer (79) , Lead Infrastructure Engineer (72) , Test Engineer (68) , Delivery Project Lead (64)

What are the pros of working at Mphasis according to real employee reviews?

"Good work life balance and flexible" ((in 1371 reviews)); "Because Mphasis was under EDS and HP for long time the work culture is good." ((in 605 reviews)); "Good work environment and good to learn technologies" ((in 366 reviews)); "You get Work from home which is also good" ((in 239 reviews)); "Managers are good and supportive and helped me a lot in growing in my respective domain." ((in 238 reviews))

What are the cons of working at Mphasis according to real employee reviews?

"Less Salary and not satisfied with apprisals" ((in 819 reviews)); "No proper hikes and poor management" ((in 510 reviews)); "No Salary hike (Inspite of this they have introduced Quarterly pay by performance concept)" ((in 391 reviews)); "stressful and too demanding for a very less pay" ((in 199 reviews)); "No benefits and no increment" ((in 168 reviews))

Mphasis Technical Support Associate reviews

3.5

75% would recommend to a friend

(37 total reviews)

Nitin Rakesh

88% approve of CEO

85% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.3

Culture & values

3.3

Work/Life balance

3.3

Career opportunities

2.9

Senior management

2.7

Compensation and benefits

Technical Support Associate employees have rated Mphasis with 3.5 out of 5 stars, based on 37 company reviews on Glassdoor. This indicates that most Technical Support Associate professionals have a good working experience there. Mphasis is rated in line with the average (within 1 standard deviation) by Technical Support Associate professionals compared to other employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

37 reviews

4.0

Apr 12, 2023

Good

Technical support associate

Recommend

CEO approval

Business Outlook

Pros

Good exposure Good team Easy in and out process

Cons

Found no cons as such

Mphasis Response

3y

Hello, thank you so much for leaving your review, we’ve had a wonderful experience with you at Mphasis as well and we are very proud of everything you have accomplished here! We wish you the very best in your future endeavours, and we hope to continue doing amazing work with our current team for many years to come!

3.0

Apr 1, 2023

Work Life Balance

Technical support associate

Recommend

CEO approval

Business Outlook

Pros

Connections. Good Atmosphere. Good People

Cons

No work Life Balance. High Work Pressure.

Mphasis Response

3y

Thank you for bringing this to our attention. We value your opinion, and we’d love a more in-depth conversation about your experience. You can reach out to as at re.connect@mphasis.com, and we’ll get back to you regarding your concerns.

2.0

Jan 11, 2023

Worked as technical support associate

Technical support associate

Recommend

CEO approval

Business Outlook

Pros

no pros except that you get to improve your communication skills

Cons

long working hours, incompetent managers, unsupportive subject matter experts

Mphasis Response

3y

Thank you for bringing this to our attention. We value your opinion, and we’d love a more in-depth conversation about your experience. You can reach out to as at re.connect@mphasis.com, and we’ll get back to you regarding your concerns.

Viewing 4 - 6 of 37 Reviews

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Mphasis Technical Support Associate reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Good

Work Life Balance

Worked as technical support associate

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