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      Mud Bay

      Engaged Employer

      Mud Bay reviews

      2.7

      31% would recommend to a friend

      (214 total reviews)
      avatar

      Marisa Wulff

      19% approve of CEO

      24% positive business outlook

      Ratings by category

      3.0

      Diversity & inclusion

      2.7

      Compensation and benefits

      2.5

      Culture & values

      2.4

      Work/Life balance

      2.2

      Career opportunities

      1.9

      Senior management

      Mud Bay has an employee rating of 2.7 out of 5 stars, based on 214 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Mud Bay employee rating is 24% below average for employers within the Retail & Wholesale industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      214 reviews
      5.0
      Sep 16, 2016

      Fun, engaging job that you can grow with!

      Store staff
      Recommend
      CEO approval
      Business Outlook

      Pros

      Room for advancement, great discount, fun enviorment, competive wages, employee owned, over 70% retention. Mud Bay truely cares about thier employees.

      Cons

      If you aren't passionate about pets, don't apply. There is a non stop stream of information to learn and teach to others. Wages are getting better, but without moving up are still low (but not for retail)

      3.0
      May 10, 2024

      Mud Bay is not what it used to be

      Retail sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Health insurance, 40% off employee discount, great training program with lots of in depth knowledge about pet nutrition and holistic approaches to pet wellbeing

      Cons

      The company is in the hole due to poor financial choices (expecting the puppy boom of covid to continue) and a lot of negative impact is falling on the employees, such as: fewer hours, no raises, replacing full time positions with part time causing poor customer experiences when they expect better based on their previous visits, etc. What once used to be a small business experience focused on customers and their pets is turning into something more corporate coded, trying to pinch every penny possible out of providing a healthy work experience.

      1.0
      Apr 29, 2024

      Don't work with Mud Bay

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Discount Friendly Customers Cute Pets Clean Store Learning more about animals

      Cons

      Inconsistent Scheduling, you will be called in at any time to cover shifts because they do not hire enough people. Toxic management and leadership throughout. They make you do a lot of extra work, when less work could create the same outcome. Mud Bay only cares about profit, not customers or employees anymore.

      Viewing 55 - 57 of 214 Reviews
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      ReviewsMud Bay reviews

      Glassdoor has 216 Mud Bay reviews submitted anonymously by Mud Bay employees. Read employee reviews and ratings on Glassdoor to decide if Mud Bay is right for you.