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      Mud Bay

      Engaged Employer

      Mud Bay reviews

      2.7

      31% would recommend to a friend

      (214 total reviews)
      avatar

      Marisa Wulff

      19% approve of CEO

      24% positive business outlook

      Ratings by demographic groups

      Mud Bay has an employee rating of 2.7 out of 5 stars, based on 214 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Mud Bay employee rating is 24% below average for employers within the Retail & Wholesale industry (3.5 stars).

      Reviews by job title

      214 reviews
      1.0
      Jun 18, 2023

      It was good when they were family owned

      Mudroom technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      Medical Benefits, the dogs, some really good friends, discounts on some merchandise.

      Cons

      The amount of gossip, back stabbing, crap talking, and just plain pettiness and drama from management and HR. It’s a toxic environment behind the scenes and management pretends to care about their employees and their well being. They do everything they can to break you down and make you feel horrible about yourself. This company has become way to corporate and they only seem to care about making money and keeping the public happy and not their employees.

      avatar
      Mud Bay Response
      2y
      We’re very sorry to hear that that was your experience while working with Mud Bay. That is not the Mud Bay Experience that we strive to provide for our teams. We would like the opportunity to look further into this. Please reach out to us at HR@MudBay.com.
      4.0
      Jun 12, 2023

      Mudby

      4th key
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great place to work for. Love my co-workers

      Cons

      Not to much that I can say bad about the job

      avatar
      Mud Bay Response
      2y
      Thank you for your review. We are happy to hear that you have enjoyed Mud Bay and your coworkers. This year, one way we focused on involvement with stores was to create our first HR Business Partner position. This team member’s focus is to connect with store Muddies in in-person, gauge how the overall store and individual team members are doing, help identify pinch points and opportunities for improvement, answer questions, and overall make sure Muddies are feeling heard and supported. If you have specific feedback on the type of involvement you are looking for, please reach out to HR@mudbay.com to share your thoughts.
      1.0
      May 3, 2023

      Do not reccomend.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Discount was 40%, which was necessary if you had to feed a pet on wages from working there.

      Cons

      Management doesnt care about you. Gives you very little PTO you are expected to deplete for any reason you are 10 minutes late or sick, even if if does not cover the time you missed, and will write you up a "strike." They do not care if managent or coworkers are racist, transphobic, or otherwise harass you on or off the clock. You are expected to do hard restocking labor, emotion labor, and potentionally be assualted by customers and their dogs alike. They do not properly train employees on animal safety, let anyone bring any kind of untrained dog in, and I have seen too many coworkers maimed. All for $800 a check. Lars has an inflated unchecked ego and has argued with, demeaned, and gaslit employees over the employee forums. You might have an easier time working for any other corportate pet store.

      avatar
      Mud Bay Response
      3y
      Thank you for taking the time to provide your feedback. We’re sorry to hear you weren’t happy with your time with us. Mud Bay takes accusations of discrimination and harassment very seriously and the safety of our Muddies is of utmost importance. Please reach out to the HR team at HR@MudBay.com with the specifics of your experience and we will take appropriate action. We understand that working in the pet retail industry comes with some of the less-fun tasks, such as stocking food bags and cans that can get heavy! Our goal is to balance that effort with fun, comradery, support, education, and of course, hanging out with dogs and cats. The training we offer for the First Year Journey with Mud Bay, personal safety and safe animal handling, and the health and happiness of the people and pets we serve is something we are proud of. We’re always looking for ways to make our training even better. If you haven’t already filled out the surveys at the end of each training course, you are welcome to send the team an email to let us know if there’s anything you would suggest we include to make the courses more helpful for current and future Muddies.
      Viewing 73 - 75 of 214 Reviews
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      ReviewsMud Bay reviews

      Glassdoor has 216 Mud Bay reviews submitted anonymously by Mud Bay employees. Read employee reviews and ratings on Glassdoor to decide if Mud Bay is right for you.