Mud Bay reviews

2.7

31% would recommend to a friend

(214 total reviews)
avatar

Marisa Wulff

19% approve of CEO

24% positive business outlook

Mud Bay has an employee rating of 2.7 out of 5 stars, based on 214 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Mud Bay employee rating is 24% below average for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

214 reviews
1.0
Mar 24, 2021

JUST NO

Recommend
CEO approval
Business Outlook

Pros

halfway decent pay, but not actually. generally pretty decent at giving you your requested time off

Cons

will cut your hours & then require you to work at other stores to make up those hours IN THE MIDDLE OF A PANDEMIC! during the fires, we did not have a proper HVAC system, we were told to put coffee filters in our masks to help with the smoke. did not even offer to close the stores when our air quality was super hazardous. Mud Bay loves to preach about “diversity, equity, and inclusion,” but the way they treat their BIPOC employees, says differently. when employees offer their opinions, they are silenced. We were told to take down our BLM signage even though “mud bay stands behind that.” yeah right. Mud bay let’s their employees get verbally abused by their customers and they always take the side of the abusive customers. some of their district managers are white nationalists and one even outed me to my fellow staff. the company did not do anything to protect their employees from COVID. we see hundreds of customers everyday and they couldn’t even get us plexi glass. mud bay also made it evident that they do not care about mental health. mud bay is a dangerous place to work.

2.0
Mar 5, 2021
Recommend
CEO approval
Business Outlook

Pros

Fun to interact with customers' pets, *most* customers are really nice, employee discounts, employee training is fun and good quality. Lots of really good and kind people work here

Cons

This company sets very great goals but really falls short of where it likes to say it is. Advancement in the company is very inconsistent at best because leadership is inconsistent. The standards for who actually gets promoted are not clear despite that there are lots of systems in place that could be used. There is a lot of leniency to inconsistent employees. Somehow in each store I worked at it seems that not only do consistent employees pick up the slack but they pick up the blame for inconsistency. This was an issue pre-COVID as well but the response with how people are scheduled only made this harder. I wanted to be here for better work life balance and I thought this was the retail job that would do it... I guess not. I wanted to move up but how I see people above me get treated and pushed out scares me, so it wasn't worth the time and effort I put in. If you want to work here, great, because there are some good things, but don't plan to stay really long.

1.0
May 2, 2011
Recommend
CEO approval
Business Outlook

Pros

- You are guaranteed to work with animal lovers. - The employee discount is awesome. - You can bring your pets to work as long as they are well-behaved. - Small business = opportunities to learn things you might never have gotten to touch in a larger corporation.

Cons

- Expectations are a constantly moving target. - Pay is nowhere near industry averages. - Dysfunctional communication starting with upper management and trickling down.

Viewing 7 - 9 of 214 Reviews

Glassdoor has 216 Mud Bay reviews submitted anonymously by Mud Bay employees. Read employee reviews and ratings on Glassdoor to decide if Mud Bay is right for you.