Does Mud Bay pay their employees well?

According to anonymously submitted Glassdoor reviews, Mud Bay employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at Mud Bay. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Mud Bay?

31% of Mud Bay employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Mud Bay 2.4 out of 5 for work life balance, 2.5 for culture and values and 2.2 for career opportunities.

What are the top reviewed jobs at Mud Bay?

Store Staff (24) , Store Lead (19) , Retail Sales Associate (10) , Store Manager (10) , Muddy (7) , Sales Associate (7) , Assistant Manager (6) , Team Lead (6) , Manager (5) , Shift Lead (5) , 4th Key (4) , Store Associate (4) , Lead (3) , Store Staff Member (3) , Assistant Store Manager (2)

What are the pros of working at Mud Bay according to real employee reviews?

"coworkers are great and friendly" ((in 18 reviews)); "Most of the people are great and getting to pet all the dogs." ((in 17 reviews)); "Great Training and on" ((in 8 reviews)); "Great Team and feels like Family.. with everyone all the way to the top!" ((in 8 reviews)); "Culture was always great" ((in 7 reviews))

What are the cons of working at Mud Bay according to real employee reviews?

"Pay is low for the work you do" ((in 17 reviews)); "Upper management is awful, specifically, the DM named John." ((in 14 reviews)); "Abismal pay and poor benefits" ((in 9 reviews)); "Poor management and poor communication of company goals." ((in 9 reviews)); "District managers are really bad at their jobs." ((in 8 reviews))

What are employees saying about Mud Bay layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Mud Bay layoffs and their outlook for job security at Mud Bay in 2026.

What are the top reviewed Mud Bay locations?

Seattle , Portland , Olympia , Beaverton , Tumwater , Bellevue , Puyallup , Renton , University Place , Lacey , Tacoma , Lake Oswego , Salem , New York , Silverdale , East Olympia , Vancouver , Kirkland , Mercer Island , Mill Creek , Mukilteo , Redmond , Sammamish , Bend , Oregon City , Tualatin , Fife , Fairwood , West Seattle

Mud Bay reviews

2.7

31% would recommend to a friend

(214 total reviews)

Marisa Wulff

19% approve of CEO

24% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Mud Bay has an employee rating of 2.7 out of 5 stars, based on 214 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Mud Bay employee rating is 24% below average for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

214 reviews

1.0

Aug 30, 2022

Not Recommended, Don't protect employees, Allows toxic customers

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Petting and interacting with animals that come into the store

Cons

They do not protect their employees, "Customer is always right attitude," overworked, exhausted, rascism, putting employees at risk during Covid and dangerous weather events, does not give liveable wage, gaslights employees, reprimands those who speak out against toxicity, gaslights customers acting like Mud Bay is great and employees are happy. Too much changing of management.

Mud Bay Response

2y

Thank you for taking the time to provide a review. We take accusations of retaliation, racism, and discrimination very seriously and would like the opportunity to further investigate. Please reach out to HR@mudbay.com to provide more details.

2.0

Aug 28, 2022

Toxic Business Practices

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Very easy work, you get to meet and spoil pets.

Cons

Opponents of the Black lives matter movement. Class discrimination in the form of not accepting cash in some locations. We were told we couldn't takes bills larger than 20, then a white man came into the store and when he couldn't pay in cash he flipped out and they reversed their decision. District managers tried to convince me that given enough time I would hate my job and coworkers. Lars and Marissa, the owners of the company were born with silver spoons and are incredibly out of touch with reality. The are vehemently anti union. They recently brought in HR hires from other mega corporations such as Wal-Mart that are destroying the culture. Managers come and go more frequently than staff. Upper management is unsupportive and make false promises. The recently did an employee census cause they wanted to gloat about how many POCs and Queer people they have on payroll.

Mud Bay Response

2y

Thank you for taking the time to provide a review. We are proud to use the MIT living wage calculator in our pay structure, which is updated annually and calculates the cost of living for individuals by county. We take accusations of discrimination very seriously and would like the opportunity to further investigate. Please reach out to HR@mudbay.com to provide more detail on this situation.

4.0

Aug 16, 2022

Fun Company

Customer service

Recommend

CEO approval

Business Outlook

Pros

Great entry level job with room to grow within the company. Very accommodating for student needs.

Cons

Each location has different management environment.

Mud Bay Response

2y

Thank you for taking the time to tell us about your experience as a part-time Muddy. It is wonderful to hear that you found work-life balance and room to grow during your time in stores.

Viewing 94 - 96 of 214 Reviews

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