Mud Bay reviews

2.7

31% would recommend to a friend

(214 total reviews)
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Marisa Wulff

19% approve of CEO

24% positive business outlook

Mud Bay has an employee rating of 2.7 out of 5 stars, based on 214 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Mud Bay employee rating is 24% below average for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

214 reviews
2.0
May 10, 2022
Recommend
CEO approval
Business Outlook

Pros

Discount in store, up to 40%

Cons

Rampant nepotism, inconsistent scheduling, misinformation regarding veterinary medicine

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Mud Bay Response
2y
Thank you for your review. We are sorry to hear that you didn’t enjoy your time with Mud Bay. We work hard to ensure that our Muddies are treated fairly and consistently across all of our locations. Our on-staff veterinarian Dr. Katy has been in the veterinary field for nearly two decades, with experience in both general and emergency medicine. She has additional education in food therapy, food safety, pet behavior, and small animal care. Dr. Katy partners with our Category and Learning & Development Teams, among others, to provide thorough, accurate, and informative information for our Muddies and for our customers. We welcome questions and feedback on any information that isn’t thought to be accurate, and do our utmost to ensure that the health and happiness of dogs and cats remains one of our top priorities. We are also proud to use the MIT living wage calculator in our pay structure, which is updated annually and calculates cost of living for individuals by county, including variables such as food, childcare, health insurance, housing, personal care items and other necessities. We also offer opportunities for promotion as another avenue for team members who would like to increase their earning potential.
1.0
Dec 12, 2021

Diversity and leadership issues

Recommend
CEO approval
Business Outlook

Pros

- Employee discount for your pets

Cons

- Lack of work/life balance - Issues with employee retention - Ongoing issues with diversity

4.0
Sep 14, 2021

Some Give and Take

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Education to improve the lives of our furry friends. Meet lots of like-minded individuals. Get to see and play with customer's pets. Most leadership seem to care about individuals' wellness.

Cons

Acts too much "in the grey". Some things should be black and white when operating a business this large. Flexibility is good to a point. Benefits are extortionate. Doesn't contribute anything to 401K Supported BLM at the beginning, then made all stores take BLM signs down as it was too politicized.

Viewing 115 - 117 of 214 Reviews

Glassdoor has 216 Mud Bay reviews submitted anonymously by Mud Bay employees. Read employee reviews and ratings on Glassdoor to decide if Mud Bay is right for you.