Mud Bay reviews

- There's a depth of knowledge and a know-how of talking about that knowledge to customers, that has been lost over the years. When I was first trained about dog and cat health at Mud Bay, my training reached deep into aspects of physiology and herbology that the company just doesn't have the time or space to support in the same way anymore. - There's an emphasis on efficiency with time, trying to do more with less to maximize output. I understand and respect this, as the company is growing at a fast rate even through 2021. That being said, that focus on efficiency doesn't always leave breathing room for things to happen organically like they used to. There's not always space or energy to process, learn or have important conversations, unless they're penciled in or you shoe-horn them in, usually at the detriment to your own time or someone else's. - MB likes to make a lot of programs from scratch, to tailor them to their company specifically. This especially rings true for their leadership development program and their DEI committee. If DEI/Leadership are important to you in a company, just know that since MB has/is growing these things from scratch, they can vary from supervisor to supervisor in implementation and training/programs take longer to develop. For me the development in DEI was moving too slow, for others their slow and careful consideration may be the right fit.

-There are some straight up evil people in high ranking positions at Mud Bay -Some of these people even covered up a sexual assault that happened IN STORE at Mud Bay. The person actually got a pay out. I’ve heard of many other staff being put in situations that could be considered sexual harassment. -They don’t actually care about you -Pay is okay, but pretty bad if you don’t live in inner city Portland/inner city Seattle, most other pet stores pay the same wages with less B.S. -They throw you to the wolves a lot, never really educated us about DCM just gave us handouts and told us to tell people it wasn’t true, added some grain friendly options but still offered many foods that had mostly plant based protein (the root of the problem) in their food - namely: Acana, Zignature, Taste of the Wild. These foods are just as bad as Hills, IAMS, etc. with fillers and B.S. but we are expected to sell them (and food with unstudied, exotic proteins!) -They were horrible managing mask mandates & anti-black conversation in the workplace, also keep an eye on how many BIPOC you see in Mud Bay stores - that should tell you something about their hiring process. Myself included, a lot of the stores I worked at were entirely white & entirely women, cmon Mud Bay - diversify! -Training is a mess, expect not to know anything for the first 3-6 months of your employment there if they hired you without experience -Raises are rare, they encourage promotion within the company but the money you make to do ASM vs. Staff, is NOT worth it