Mud Bay reviews

2.7

31% would recommend to a friend

(214 total reviews)
avatar

Marisa Wulff

19% approve of CEO

24% positive business outlook

Mud Bay has an employee rating of 2.7 out of 5 stars, based on 214 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Mud Bay employee rating is 24% below average for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

214 reviews
5.0
Jan 19, 2019

Its awesome!

Recommend
CEO approval
Business Outlook

Pros

Pets! People! Pay! Careers! Learning! Teamwork! This company has significantly increased its pay rate for all positions, I mean leads at $22!? Thats not shabby! They offer a career path if you want it and are always adding new positions yearly. As of now they are even adding new services and sending people down to CA for training, and Id say they are set up pretty well down there! Its a great company. I highly recommend!

Cons

Sometimes when your not in the mood for talking you still have to ;)

3.0
Jan 2, 2019

jury out

Recommend
CEO approval
Business Outlook

Pros

Helping customers with their pets health issues and dietary requirements, Dog are amazing as always.... love to see them in the store !

Cons

Need a more clear cut training program. Leads hired from the outside need to be able to be able to understand their own job before expectations are evaluated. the ability to run the team will come in time. I imagine this is store specific, but backbiting and backstabbing between employees is a real downer and makes you wonder if you have made a mistake choosing to work here.

1.0
Mar 11, 2018
Recommend
CEO approval
Business Outlook

Pros

Great customer base especially the neighborhood dogs. Great discount. The owners are terrific. Excellent products.

Cons

Low wage for leads who do the same work as asms and don't have the perks. Expectations are a constantly moving target. Clique ish management will work hard to get rid of you don't 'fit in'. Plenty of age jokes from my manager despite my request for them to check themselves. Nepotism abound while pitting staff against one another. Terribly toxic environment beginning on day one. Everyone became suspicious and afraid they'd loose their job. I was the example who solidified their fears by getting fired when I refused to reprimand a staff member for walking his dog (for 3 minutes while fully staffed) off break.

Viewing 181 - 183 of 214 Reviews

Glassdoor has 216 Mud Bay reviews submitted anonymously by Mud Bay employees. Read employee reviews and ratings on Glassdoor to decide if Mud Bay is right for you.