Mud Bay reviews

- Lack of management! - Disorganization of staff and managers on store level. - I felt like popularity had a big role in promotions and getting hours rather than hard work. - Managers spending lots of time off of the floor while store staff are left to do whatever without much structure or training. - Online training was provided but you are basically put in a room alone watching videos with no hands on follow up, at least in the store I was in. - Customers who felt entitled to acting rudely because they were frequent shoppers. Overall this was just not the right fit for me. I really enjoyed shopping at Mud Bay and I loved the experience as a customer but it was a very different experience as an employee. I felt like popularity and being "friends" with management would get you a long way but hard work and new ideas didn't mean too much. The management restructuring that happened in the short time that I was with Mud Bay was pretty alarming. 5 or 6 managers either quit, laid off or reassigned to other stores. So many changes it is difficult to get adequate training as a new hire. This company did have pretty high employee retention rate but that will change if they cannot improve training and popularity issues in the stores.

Some favoritism, some confusion about scheduling, some lack of direction