Mud Bay reviews

2.7

31% would recommend to a friend

(214 total reviews)
avatar

Marisa Wulff

19% approve of CEO

24% positive business outlook

Mud Bay has an employee rating of 2.7 out of 5 stars, based on 214 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Mud Bay employee rating is 24% below average for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

214 reviews
4.0
Feb 18, 2025
Recommend
CEO approval
Business Outlook

Pros

Was good before leadership went to crap

Cons

Leadership made questionable choices the effected quality of life

3.0
Feb 8, 2025
Recommend
CEO approval
Business Outlook

Pros

Discounts on pet food and fun co workers

Cons

Not the same as it used to be

3.0
Feb 8, 2025

Lost Sight

Recommend
CEO approval
Business Outlook

Pros

Great team, great store manager, great training program, excellent support from management (Lacey location) to help you get promoted, great benefits, and great customers.

Cons

Mud Bay CEO's have lost sight of what they once were. When I started, they were passionate about the employees, the customers, and their training program. They started a great DEI program, but it felt like they no longer cared about the rest of us. They began to reward bad behavior instead of addressing it like they used to. They started opening too many stores and paying employees less. They began requiring employees to work at multiple locations, so you no longer had that bond with the team you were hired to work with. They were supportive during COVID-19 and did their best to keep the stores open for employees and customers. This did run the teams ragged though. It started to fall apart from there. No there is a disconnect between Home Office and the store level. I still visit some of my old stores that still have some of the same team members and they all are fed up, sad, and/or disappointed in Mud Bay.

Viewing 22 - 24 of 214 Reviews

Glassdoor has 216 Mud Bay reviews submitted anonymously by Mud Bay employees. Read employee reviews and ratings on Glassdoor to decide if Mud Bay is right for you.