MuleSoft reviews

3.8

54% would recommend to a friend

(588 total reviews)
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Brent Hayward

77% approve of CEO

42% positive business outlook

MuleSoft has an employee rating of 3.8 out of 5 stars, based on 588 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MuleSoft employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

588 reviews
2.0
Sep 16, 2016

Worst company for Sales Reps. Period.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Intelligent people, high bar for hiring, fun work environment, lots of focus on training.

Cons

If you like gambling with your sales career, by all means go for it. If you want to work somewhere where the line between being a successful sales rep and sitting on the bench is entirely due to chance, then work here. MuleSoft has a very academic, theoretical feel to it - but at the end of the day they think much higher of their culture and their products than the market does. When 80% of your reps are not even close to making quota, that's a bad thing. If you are presales or a solution architect, this could be the best job you'll ever have. You can pick and choose which projects to attach yourself to and have a blast. If you're a sales rep and actually want to make a living, run away fast!

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MuleSoft Response
9y
It's unfortunate you had a poor experience in your time here, and I wish I'd had more insight into your concerns. We do focus a lot of resources on training and development, which is why most of our team are actually close to or over quota. However, as we are growing fast and training new Account Executives on a relatively complex solution and outcome-based approach, we sometimes make mistakes or miss the mark. Onboarding is certainly something we see as a critical component to our sales professional's success, and we are constantly iterating on our process to improve that experience. Thank you for the reminder to look more closely at that aspect of our organization.
1.0
Apr 13, 2015

Not a great place for women

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

> great people due to high hiring standards > good benefits and central SF location > strong company growth and huge potential

Cons

> no flexibility (no work home ever) and 24/7 "on" > virtually no women in leadership and 500 people > women not taken seriously at this company

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MuleSoft Response
11y
Thanks for sharing your feedback. We believe that diversity of all kinds is key to our success. It’s important to us as a company and it’s important to me personally as a leader. However, like many Silicon Valley companies, we’re not where we want to be. That said, our data shows we’ve been promoting women across the company at a rate 50% higher than the rate at which we've promoted men. We think that’s because we happen to hire and develop some phenomenal women. Hiring is every Muley's #1 job – recruiting and retaining more women and minorities is a big priority for all of us. We agree about the strong growth and we believe in the huge potential. We’re excited about the amazing things Muleys all across the world are building. Transparency and openness are important to us so I welcome your thoughts on how we can do better and look forward to hearing from you. Anna Binder VP People
5.0
Dec 14, 2015
Recommend
CEO approval
Business Outlook

Pros

--Mission-driven company driving massive business impact for customers --Good people--this is actually a company value in hiring. No jerks (refreshingly)--I actually look forward to spending time with my colleagues. --Competitive comp and good potential to outperform quota--at least on the North America team --Culture. Deep focus on creating the right culture, at least in the account development team I'm on. My manager (I'd say the same for most inside sales leaders) genuinely cares about how I'm doing, my development as a person and sales person. The people on my team are pretty bright, and there's a strong pay-it-forward attitude. --Professional development. Every company talks about this being top priority, and MuleSoft is not perfect by any means, though at least in my department, I see the managers making an effort to build out programs, get people exposure to other groups at the company, and work with me to build out a professional development/goals plan. At the ground level, feels like MuleSoft is doing a better job here than bigger companies I've worked at.

Cons

--Growing pains. The company has grown very quickly and we sometimes get stuck in processes that worked great at half the scale. Can sometimes be painful to get stuff done from departments across the company, though getting better. Need to be more aggressive at pushing the status quo and taking calculated risks. --Pace-setting culture. Very collaborative culture overall, though when you bring together a lot of overachievers/Type As, you can get a pretty competitive vibe going. Generally a good thing, though even as someone who considers himself very competitive and hard-driving, I need to pace myself to keep from getting burned out.

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Glassdoor has 679 MuleSoft reviews submitted anonymously by MuleSoft employees. Read employee reviews and ratings on Glassdoor to decide if MuleSoft is right for you.