Music & Arts reviews

2.5

25% would recommend to a friend

(573 total reviews)

Jeff Gottlieb

14% approve of CEO

11% positive business outlook

Music & Arts has an employee rating of 2.5 out of 5 stars, based on 573 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Music & Arts employee rating is 29% below average for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

573 reviews
4.0
Aug 28, 2013

Great place to work

Recommend
CEO approval
Business Outlook

Pros

- you WILL be rewarded for your hard work and success (sometimes you need to be patient for those rewards to come) - great people to work for and with - it is what you make of it

Cons

- wish we were paid better - never ever ever closes for snow or hurricanes - rental season is exhausting - as a manager, you WILL be overworked during rental season

3.0
Aug 18, 2013
Recommend
CEO approval
Business Outlook

Pros

You are free to instruct your lessons your own way. You can also communicate directly to your students and their families to work out schedules and makeups on your own. It's awesome that you don't have to deal with the payments from people. They are put on auto pay and that's that, you get your money. I liked having access to all the books in the store to view new material, and, or, sell to a student for use in lessons.

Cons

They take 1/3 of your pay!!! Such robbery! Most teachers in the new pay system use the store to build a client base and then walk away with the majority of their students so they can earn all they make. Also, the stores have gotten very corporate. They will attempt to schedule students 6 hours straight, back to back, without allowing you a 30 minute break to eat or anything else. I was told "well we assume most days someone will cancel a lesson, and you can take a break then". Awful. Aside from those grips though, it's still a good place to start out.

4.0
Jun 17, 2013
Recommend
CEO approval
Business Outlook

Pros

Opportunities to earn commissions. Work environment filled with musicians, so typically there's always some type of mutual interest level. I can't think of many jobs where every employee has something in common. It's an excellent job for a "just out of high school/early 20-something". I will say, I have always had a work ethic much beyond most my age and with such a "work-hard" mentality, it is quite easy to work your way up the ladder. I was originally hired at 18 as a "rental temp" and then was selected out of a group of several "temps" to be promoted as a regularly scheduled part time employee. I accepted several responsibilities beyond my position, taking on tasks normally assigned to full timers or managers. Because of my willingness to work hard, I was promoted to a full time position within 8 months. Yes, the wages are tight. Sure, it's not a job that I think I'll retire from, however, what this job allows you to do is prove yourself at a young age. I know several managers under the age of 30. I am 20 and one of few of my peers with a full time job including benefits. I have no doubt that I will work my way towards management in the next couple of years. Once I've earned that management position, I likely will work it for a few years to learn the ropes of management. If I get promoted beyond that, cool. If not, I can always take my management experience (in a large company, at that) to most employers and get instant recognition being under the age of 25.

Cons

I'll agree that sometimes the upper management team (typically starting at DM and moving upwards) can be a tad bit ignorant of what actually goes on on the sales floor. Sometimes their understanding of how things actually work is lacking. The scripts that they make you use aren't really that great and in fact, I've noticed success with some of my modifications to the scripts and such. It is incredibly difficult to get recognized as a part timer. You're expected to meet sales goals based on the same formula as the full timers, however you're only there half of the time. They do not take into account that the "follow-up" time for your customers may be double than that of a full time employee... simply because there might be 2 or 3 days in between your shifts. With that in mind, it is incredibly difficult to "stay in the know" about lesson schedule changes, moving product, transactions, and other day-to-day things that every good salesman/tuition keeper should know. I resolved this problem by calling in every day to check on things and get updates. As a 19 year old part time employee, it probably shouldn't have been my concern to call on the daily so that I know what's going on. Granted, that may have been one of the things that got me promoted, but it shouldn't be my responsibility as a part time employee.

Viewing 538 - 540 of 573 Reviews

Glassdoor has 635 Music & Arts reviews submitted anonymously by Music & Arts employees. Read employee reviews and ratings on Glassdoor to decide if Music & Arts is right for you.