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Musician's Friend

Is this your company?

Musician's Friend reviews

2.7

35% would recommend to a friend

(115 total reviews)

Greg Trojan

34% approve of CEO

28% positive business outlook

Musician's Friend has an employee rating of 2.7 out of 5 stars, based on 115 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Musician's Friend employee rating is 30% below average for employers within the Retail & Wholesale industry (3.9 stars).

Reviews by job title

115 reviews
2.0
Jun 12, 2014
Recommend
CEO approval
Business Outlook

Pros

There are still some very cool associates to work with.

Cons

The upper management changed and I watched every good thing about this job get stripped away. I came into a great company full of management who had worked their way up. Now they have all been replaced, and internal advancement is hopeless. If you've been there more that a few years, you should start job hunting now because your head's on the chopping block. No matter how skilled your position is the people in control of your fate with the company think you can be replaced by anyone off the street and a few minutes of training.

1.0
Sep 3, 2013
Recommend
CEO approval
Business Outlook

Pros

You do get discounts on music gear, if you just so happen to play an instrument. Even then, the discounts are not that great really.

Cons

I have worked at the KCDC for a year now and have had the privilege of working with some of the nicest co-workers out of any job I have ever had. The same cannot be said with supervisors on up to the higher ups in management unfortunately. Most of the management, with the exception of a very small chosen few, are number crunching, micro managing control freaks that are just in it for themselves and don't care at all about the associates on their "team". It is literally the same thing at every morning start up meeting, that is we get to hear our "goal" for the day because here at MF its all about the NUMBERS. At each monthly "Jam Session", formerly known as Town Hall Meetings, we get to hear why we suck, how we suck and what we can do to suck less number-wise. I stopped caring about the number side of things a long time ago because in my mind what does some made up number goal have to do with my PHYSICAL JOB anyways right? And if we just so happen to make the goal for the month, we get the honor and privilege of having in house staff cook our team a usually inedible meal for lunch in which case I still bring my lunch on those days, not just out of defiance but because I don't feel like having to spend the rest of the shift in the bathroom. How some of those men and women became supervisors and ops managers is still beyond me because it definitely was not because of their people and management skills. I was told there was room for advancement in the company but I honestly just don't see it unless you are a control freak with an associate’s degree. Someone once told me that "everyone is replaceable" and this must be their philosophy at the company. Since I have been there, there have been numerous people that have pointed out, quit and went on to find a better job or have gotten fired over stuff that a kid might get in trouble for in kindergarten. Their mindset is "If they don't like all of the rules, regulations and procedures, then there's the door." I have joked around to my coworkers telling them that "if they keep this up and run all of their good workers off, they will have to start hiring illegals because they are the only ones that will put up with all the nonsense that goes on here for so little of pay." Some of the people I have talked to there have been there since the old building location and they have told me time and time again how good of a place it used to be with the old owner/management and I believe them. They have literally taken away all of the humanity out of the place/job in the hopes hitting some ridiculous number goal that on our end there is no reward for so why bother right? The best thing to happen in my mind would be to have some higher up somewhere come in and clean house with management in the attempts to get rid of the already extremely hostile environment there. But since it is text book corporate America going on here I don't expect anything to change anytime soon. So as a coworker that has been there for many years has told me so many times in the past year since I have started, GET OUT WHILE YOU CAN! P.S. This is exactly how this place is ran and operated, this is not just me ranting about the job.

2.0
Dec 26, 2018

It was great... at first

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Meet new people Direct Management can be pretty chill Okay discount Good benefits If you are a musician, then customers will easily warm up to you.

Cons

New policies suck No set desks anymore. Made me take everything home. Secret shoppers are a joke, you’ll get written up for failing to make a sale with them. (Should happen if said employee were to fail the call with the secret shopper frequently.) It is hard to move up in the company If you have a write-up for the slightest thing, they make it hard on you to get a different position within the company, or even get full time for that matter.

Viewing 10 - 12 of 115 Reviews

Glassdoor has 117 Musician's Friend reviews submitted anonymously by Musician's Friend employees. Read employee reviews and ratings on Glassdoor to decide if Musician's Friend is right for you.