Myriad Genetics reviews

3.5

50% would recommend to a friend

(678 total reviews)
avatar

Sam Raha

50% approve of CEO

38% positive business outlook

Myriad Genetics has an employee rating of 3.5 out of 5 stars, based on 678 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Myriad Genetics employee rating is in line with the average (within 1 standard deviation) for employers within the Pharmaceutical & Biotechnology industry (3.5 stars).

Reviews by job title

678 reviews
3.0
Aug 18, 2017

Unaccountable, but easy work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I enjoyed my job and my work at myriad. The science is good. Upper management seems OK. Many of the lower tier supervisers make a great effort with very little provided. It looks good on a resume. Labs and Process Engineering make a strong effort to standardize, improve and be consistent. In my opinion, compared to other companies, Myriad isn't as bad, isn't as corrupt (since losing their patent), and many employees have good morals.

Cons

I won't shy away from this, at the Salt Lake City location I easily saw promotions and hires preferentially to those with families and faith. As if having a family means you deserve higher pay or 'the fast track.' In 2017, the insurance premium doubled. Don't get me wrong, it's great insurance, but they increased the cost to employees because their profit was lower than projections. There is a lot of employee turnover. Unrealistic understanding of modern salaries and basic standard of living. Workload is always high, as they merge and cut departments to ensure they don't overstaff... But overtime is frowned upon, so improvement projects do not get done. It's pretty clear that recent negatives reviews have spurred management to encourage positive reviews from choice happy employees, and to selectively respond only to positive reviews. Rather then thinking forward and preventing problems, I saw management as reactionary, and like to "slam down" once a problem occurs, and find someone to blame. The company makes legal mistakes that cost them money. Managers are old, patriarchal, and not aware of new standards to motivate employees. The review process, which is only once a year, is completely subjective, determined, and based on employees setting their own goals and reaching them. Their goals are often hard to complete since it requires coordination, and interdepartmental communication is weak. This leads to low hanging fruit for goals. The direct supervisor is the only one with an influence on the ranking, 1-5. Sometimes, only a few 1's and 2's are allowed out per department or shift, and the best rankings often given by seniority or employees the supervisors know best. This biases against new hires, leaves everyone else to bad rankings, a decreased raise, and the inability to be promoted. In my time I saw several employees leave and be hired in HR, which always makes me nervous of monkey business, many things get dropped with no clear transition. Per policy, people are escorted off the premises when they are let go and it's very dramatic with lots of hushed speculation, even though its pretty mundane in reality. High turnover in entry level roles. The ones that leave are often very good, leaving behind unaccountable, untrained, and lazy employees. Could definitely promote and use the research department towards publishing and advancing science to a more significant degree, rather then focusing on the bottom line, investors and big businesses as usual. Lots of favoritism, combined with a huge lack of training for supervisors, and managers. I saw a huge cult of personality for the old CEO, and not a day goes by where people aren't conversing about poor stocks and their investments. I received little to no training at my role. In my 2 years there I saw zero sign of career development plans, this is new and unproven. You must work through your direct supervisor or 'manager,' needless to say, there is no standardization that is followed. The promotion tracks internally do not mean those promotions will be granted once requirements are met. You must seek and chase your own opportunities. My exceptional manager (one of several managers I had during my 2 years )was able to help me connect and shadow, but I only felt welcome in the medical services (customer service) department, elsewhere in the company there are many of those with weak people skills, and much peer to peer conflict. There is no control, metrics, or guidelines to how a manager decides to rank their employees. Sabotage occurs. I have an advanced degree and not once was my knowledge necessary, utilized or valued. This job did not further my ability in my field. I saw QC one time, and they weren't paying close attention.

2.0
Aug 15, 2017
Recommend
CEO approval
Business Outlook

Pros

Flexible hours, good insurance benefits, employee stock and bonus structure is a pluis

Cons

Poor leadership by upper management, unreasonable expectations for personal workload and management doesn't listen to employee feedback for process improvement. Hard to be promoted on move up internally. No career tracks.

avatar
Myriad Genetics Response
8y
Thank you for sharing your recent post. You may not be aware but we are doing some great work around career paths within Customer Service. In addition to this work, we create opportunities for individuals to be part of projects and new hire mentoring so employees have the opportunity to develop and use their skills outside of their day-to-day work. many of the people who are promoted or move to other positions are people who volunteer, or are invited to be part of these groups and or projects. We have recently had several people promoted to the Access team, clinical research, clinical data and supervisory roles. We try to create an environment that offers many opportunities to those that are willing to pursue.
1.0
Aug 14, 2017
Recommend
CEO approval
Business Outlook

Pros

Toward the end, I was having such a negative experience, that I really can't name many. They used to take care of employees with the bonus structure that was in place, but that isn't the case anymore. Profit-share, performance, and xmas bonus have been cut every year for many years now. I've watched co-workers in tears because they relied on a bonus that used to be there that wasn't anymore.

Cons

Micromanagement, lack of empathy from management, constantly asking for more from employees without corresponding compensation. They recently cut back in EVERY. BONUS. CATEGORY. Rumors about the highest members of management being investigated for insider trading - funny too, because their lack of faith in THEIR OWN COMPANY caused us all to lose massive amounts of money in stocks. HR loves to talk about the CDP which only works if you have a supervisor that is willing to help you. The patient advocate supervisors that are truly good are few and far between. The rest are so stressed out by the expectations from their own managers, that they have to micromanage and make their teams lives a living hell in order to meet metrics. Can't tell you how many times I could do something completely correctly and still get docked and still get feedback about "how I could improve". If you're employees are doing a good job, why not just tell them that? Let them feel good for a modicum of a second? Nope, not here. No good feelings, I'm glad to have moved on. I've since heard about changes since I left and I am so grateful I left when I did. No silver lining, no dawn on the horizon.

Viewing 553 - 555 of 678 Reviews

Glassdoor has 704 Myriad Genetics reviews submitted anonymously by Myriad Genetics employees. Read employee reviews and ratings on Glassdoor to decide if Myriad Genetics is right for you.