-Bureaucratic structure with layers of management - from regional managers to department managers down to team supervisors. This, along with mandates for compliance, takes precedence over doing the right thing. It discourages change and cripples improvement. You may ask "Why do we do it this way?" The answer is often, "We've always done it this way." Forget creativity. Forget talent. Forget improvement.
-Micromanagement is crazy and is implemented with a command and control leadership style. Employees are treated like numbers. No one cares if you fall off the face of the earth. You're replaceable. We don't need you.
-Bonuses and rewards are given equally to everyone. And tenure precedes performance. Just another way to promote mediocrity and high turnover.
-Because management is so stuck in the past and resistant to changes, lots of processes (basically anything done on the phone or computer) is outdated. This is 2013, not 1992!!