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      NAPA Auto Parts

      Engaged Employer

      NAPA Auto Parts reviews

      3.4

      48% would recommend to a friend

      (1,903 total reviews)

      Will Stengel

      47% approve of CEO

      38% positive business outlook

      Ratings by demographic groups

      NAPA Auto Parts has an employee rating of 3.4 out of 5 stars, based on 1,903 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NAPA Auto Parts employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Reviews by job title

      2K reviews
      4.0
      Feb 7, 2014

      Good place to work

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The people I worked with

      Cons

      to many nights away in motels

      4.0
      Jan 31, 2014

      it has been good, i enjoy the people i work with.

      Coutermen
      Recommend
      CEO approval
      Business Outlook

      Pros

      I is a good place to work for a young person to start out and build so people skill and work ethics ..

      Cons

      If you plan on making money working in the store is not the place to do it even tho it is pretty laid back , you have to work into a better position and the store is not the place to

      3.0
      Jan 27, 2014

      Good Company But Watch Out For Local Management

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Employee discounts on parts, some of the shops give discounts for labor to NAPA employees. Coworkers are good people to work with as a rule. Company has an excellent reputation among mechanics. They really go the extra mile in customer service. A number of car dealers that brag about using genuine factory parts are getting some of their parts from NAPA. Room for quick advancement because of turnover. Long term employees seem happy with the company and their compensation.

      Cons

      The people I worked for own a large number of NAPA stores in this part of the state. Most of the drivers work part time and are retired types with many years of experience in the workplace.To a man, they all said that these were the meanest, nastiest people they had ever worked for. I don't know how other NAPA franchisees are, but the ones I worked for viewed their drivers with suspicion and thinly veiled contempt. Starting pay is low and turnover is high. Commercial customers constantly complain that prices are too high.

      Viewing 1699 - 1701 of 1,903 Reviews
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      ReviewsNAPA Auto Parts reviews

      Glassdoor has 1,960 NAPA Auto Parts reviews submitted anonymously by NAPA Auto Parts employees. Read employee reviews and ratings on Glassdoor to decide if NAPA Auto Parts is right for you.