Is NFP a good company to work for?

NFP has an overall rating of 3.7 out of 5, based on over 746 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 66% of employees would recommend working at NFP to a friend and 63% have a positive outlook for the business. The best reviews about NFP have been left by employees working as Intern , Vice President and Account Executive .

Does NFP pay their employees well?

According to anonymously submitted Glassdoor reviews, NFP employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at NFP. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at NFP?

66% of NFP employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated NFP 3.7 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at NFP?

Account Manager (58) , Account Executive (36) , Intern (17) , Client Manager (16) , Vice President (15) , Senior Account Executive (10) , Consultant (9) , Senior Account Manager (9) , Account Coordinator (8) , Analyst (8) , Assistant Vice President (8) , Benefits Analyst (8) , Director (8) , Benefits Coordinator (7) , Business Development Intern (6)

What are the pros of working at NFP according to real employee reviews?

"great people to work with" ((in 58 reviews)); "NFP has a great culture and continues to think of new ways to support their employees." ((in 55 reviews)); "Benefits and pay is good" ((in 43 reviews)); "Some on the team are great people." ((in 20 reviews)); "Friendly coworkers make things somewhat tolerable" ((in 14 reviews))

What are the cons of working at NFP according to real employee reviews?

"Poor management, lack of direction" ((in 34 reviews)); "Low pay and I did not like how they handled the pay increase conversation." ((in 22 reviews)); "There is no training and not many experts to learn from so you are on your own as far as learning new stuff." ((in 12 reviews)); "average salary." ((in 11 reviews)); "There could be better communication between departments" ((in 10 reviews))

What are employees saying about NFP layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about NFP layoffs and their outlook for job security at NFP in 2026.

What NFP locations have received the highest employee ratings?

Chicago , Bethesda , Boston , Charlotte , Austin , Norwell , New York , Plainview

NFP reviews

3.7

66% would recommend to a friend

(645 total reviews)

Douglas W. Hammond

71% approve of CEO

63% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.7

Work/Life balance

3.6

Culture & values

3.5

Compensation and benefits

3.4

Career opportunities

3.3

Senior management

NFP has an employee rating of 3.7 out of 5 stars, based on 645 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NFP employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

645 reviews

4.0

Oct 10, 2025

4/5

Client manager

Recommend

CEO approval

Business Outlook

Pros

Great team leads and managers

Cons

3 days in office mandatory

1.0

Oct 3, 2025

Immature UK leadership

Consultant

Recommend

CEO approval

Business Outlook

Pros

Some nice people Breadth of services

Cons

Immature leadership A lot of disaffected employees Siloed working Limited traction with Aon

NFP Response

8mo

Thank you for the candid feedback and mentioning our amazing colleagues. We recognise the tremendous growth the company is going through and we will continue to work to build our infrastructure and processes whilst prioritising providing support for our employees. We take all feedback seriously and encourage our employees to raise any concerns they may have with their Manager or HR Representative. -Gemma Saunders, Group Operations Director, Europe

3.0

Sep 27, 2025

Stable but busy

Senior account coordinator

Recommend

CEO approval

Business Outlook

Pros

Stable company most of the people here are wonderful to work with

Cons

No training or advancement. Not willing to train an account coordinator to be and account manager. Only willing to hire experienced people. Losing a lot of people due work and not advancement or training.

Viewing 28 - 30 of 645 Reviews

Jobs at NFP

Administrative Assistant (Hybrid)

Client Service Representative

Client Service Representative

COBRA & Direct Billing Support Specialist (Remote)

COBRA & Direct Billing Support Specialist (Remote)

NFP

NFP reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

4/5

Immature UK leadership

Stable but busy

Jobs at NFP

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