Is NFP a good company to work for?

NFP has an overall rating of 3.7 out of 5, based on over 747 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 66% of employees would recommend working at NFP to a friend and 63% have a positive outlook for the business. The best reviews about NFP have been left by employees working as Intern , Vice President and Account Executive .

Does NFP pay their employees well?

According to anonymously submitted Glassdoor reviews, NFP employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at NFP. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at NFP?

66% of NFP employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated NFP 3.7 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at NFP?

Account Manager (58) , Account Executive (36) , Intern (17) , Client Manager (16) , Vice President (15) , Senior Account Executive (10) , Senior Account Manager (10) , Consultant (9) , Account Coordinator (8) , Analyst (8) , Assistant Vice President (8) , Benefits Analyst (8) , Director (8) , Benefits Coordinator (7) , Business Development Intern (6)

What are the pros of working at NFP according to real employee reviews?

"great people to work with" ((in 60 reviews)); "NFP has a great culture and continues to think of new ways to support their employees." ((in 57 reviews)); "Benefits and pay is good" ((in 49 reviews)); "Work life balance is good" ((in 28 reviews)); "Coworkers can be great" ((in 16 reviews))

What are the cons of working at NFP according to real employee reviews?

"Poor management, lack of direction" ((in 43 reviews)); "Low pay and I did not like how they handled the pay increase conversation." ((in 22 reviews)); "There is no training and not many experts to learn from so you are on your own as far as learning new stuff." ((in 12 reviews)); "average salary." ((in 11 reviews)); "NFP in NYC is very cliquey, including upper management." ((in 10 reviews))

What are employees saying about NFP layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about NFP layoffs and their outlook for job security at NFP in 2026.

What NFP locations have received the highest employee ratings?

Chicago , Bethesda , Boston , Charlotte , Austin , Norwell , New York , Plainview

NFP reviews

3.7

66% would recommend to a friend

(646 total reviews)

Douglas W. Hammond

71% approve of CEO

63% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.7

Work/Life balance

3.6

Culture & values

3.5

Compensation and benefits

3.4

Career opportunities

3.3

Senior management

NFP has an employee rating of 3.7 out of 5 stars, based on 646 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NFP employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

646 reviews

1.0

Feb 24, 2022

$16, No Raise, $2 billion in profits

Claims processor

Recommend

CEO approval

Business Outlook

Pros

Absolutely none. They are a greedy company.

Cons

NFP just had an all staff meeting where they congratulated everyone fr their hard work. They celebrated $2 billion in profits for the year. THEN proceeded to tell the $16an hour processors there would be no raises at all this year. WHAT!?

NFP Response

4y

Thank you for your feedback. Unfortunately, it appears there has been a miscommunication regarding 2022 salary increases. Currently, salary increases are still under review with our Management team. I would welcome a direct conversation if there are questions or concerns. Please reach out to Anna Firliet at humanresources@nfp.com.

1.0

Jul 5, 2021

What a letdown

Consultant

Recommend

CEO approval

Business Outlook

Pros

Corporate seemed to care about employees and would do nice things.

Cons

Terrible training and communication. A lot of micromanagement and also not open to new ideas. This is not a welcoming environment. My manager was the opposite of a leader and was very toxic person. Huge let down.

NFP Response

4y

We’re sorry you didn’t have a good experience with NFP as that is not what we want for our employees. Thank you for the feedback as we take it seriously and continue to work to develop training for our employees and managers. - Kim Pillar, SVP, HR Leader, Northeast and Mid-Atlantic Regions

3.0

Feb 15, 2021

Disconnect with acquired offices

Account executive

Recommend

CEO approval

Business Outlook

Pros

Good benefits, larger corporation resources, good communication to employees (especially during COVID times)

Cons

Acquired offices seem disconnected to the NFP core (not fully taking on NFP values and NFP way), titles and dynamic of work office was confusing (didn’t know who my manager was for several weeks), poor management within my own office, poor new hire experience, poor leaving experience

Viewing 43 - 45 of 646 Reviews

Jobs at NFP

Administrative Assistant (Hybrid)

Client Service Representative

Client Service Representative

COBRA & Direct Billing Support Specialist (Remote)

COBRA & Direct Billing Support Specialist (Remote)

NFP

NFP reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

$16, No Raise, $2 billion in profits

What a letdown

Disconnect with acquired offices

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