Is NFP a good company to work for?

NFP has an overall rating of 3.7 out of 5, based on over 747 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 66% of employees would recommend working at NFP to a friend and 63% have a positive outlook for the business. The best reviews about NFP have been left by employees working as Intern , Vice President and Account Executive .

Does NFP pay their employees well?

According to anonymously submitted Glassdoor reviews, NFP employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at NFP. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at NFP?

66% of NFP employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated NFP 3.7 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at NFP?

Account Manager (58) , Account Executive (36) , Intern (17) , Client Manager (16) , Vice President (15) , Senior Account Executive (10) , Senior Account Manager (10) , Consultant (9) , Account Coordinator (8) , Analyst (8) , Assistant Vice President (8) , Benefits Analyst (8) , Director (8) , Benefits Coordinator (7) , Business Development Intern (6)

What are the pros of working at NFP according to real employee reviews?

"great people to work with" ((in 62 reviews)); "Benefits and pay is good" ((in 52 reviews)); "NFP has a great culture and continues to think of new ways to support their employees." ((in 52 reviews)); "Work life balance is good" ((in 23 reviews)); "Team leaders are extremely supportive and other support teams are great to work alongside." ((in 20 reviews))

What are employees saying about NFP layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about NFP layoffs and their outlook for job security at NFP in 2026.

What NFP locations have received the highest employee ratings?

Chicago , Bethesda , Boston , Charlotte , Austin , Norwell , New York , Plainview

NFP reviews

3.7

66% would recommend to a friend

(646 total reviews)

Douglas W. Hammond

71% approve of CEO

63% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.7

Work/Life balance

3.6

Culture & values

3.5

Compensation and benefits

3.4

Career opportunities

3.3

Senior management

NFP has an employee rating of 3.7 out of 5 stars, based on 646 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NFP employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

646 reviews

5.0

Jun 15, 2015

Exciting Future

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

NFP offers the challenge of being able to make a difference for a variety of individuals and companies. If you are someone who wants to be involved in multiple projects that can truly make an impact, then this is a great place to be. I think NFP has an exciting future and I look forward to being a part of it!

Cons

There are some challenges, just like every job and company has. Communication can be tough sometimes given there are multiple office locations and there is a lot going on with the company and our industry.

2.0

Apr 30, 2015

Vice President

Vice president

Recommend

CEO approval

Business Outlook

Pros

Creative opportunity. Minimal supervision.

Cons

Lack of company focus. Poor moral due to over promotion of people favored by Sr. Management, as well as multiple rounds of lay-offs. Decisions, if made, are done in a vacuum. Lack of team environment - competing areas/lines of business/departments. If you stay there long enough, you'll eventually move up. No training. Few experienced Sr. level leaders to learn from.

NFP Response

10y

Thank you for your review. We like to think we are more focused than ever on our clients, our employees and our business. For example: we have gone private, have a new CEO and have recently created three culture councils to get cross-company insights on the experiences of our current employees. Those councils are the "Talent Acquisition Council", the "Talent Development Council" and the "Women in Leadership Council". These councils of 20-25 employees from all across NFP, will help us be nimble and forward-thinking within our growing company.

2.0

Oct 23, 2010

Dead sea in technology

Technology

Recommend

CEO approval

Business Outlook

Pros

Very flexible hours. They pay good and the turnover is high so it's easy to move up if you can stand it. It's easy to shine if you are halfway decent at your job. They use the most recent technologies.

Cons

There is no training and not many experts to learn from so you are on your own as far as learning new stuff. Lots of dead weight in the staff so most of your coworkers are vampires. Management really doesn't care that everyone is unhappy. A lot of jobs have been moved offshore.

Viewing 40 - 42 of 646 Reviews

Jobs at NFP

Administrative Assistant (Hybrid)

Client Service Representative

Client Service Representative

COBRA & Direct Billing Support Specialist (Remote)

COBRA & Direct Billing Support Specialist (Remote)

NFP

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Exciting Future

Vice President

Dead sea in technology

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