Is NFP a good company to work for?

NFP has an overall rating of 3.7 out of 5, based on over 747 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 66% of employees would recommend working at NFP to a friend and 63% have a positive outlook for the business. The best reviews about NFP have been left by employees working as Intern , Vice President and Account Executive .

Does NFP pay their employees well?

According to anonymously submitted Glassdoor reviews, NFP employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at NFP. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at NFP?

66% of NFP employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated NFP 3.7 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at NFP?

Account Manager (58) , Account Executive (36) , Intern (17) , Client Manager (16) , Vice President (15) , Senior Account Executive (10) , Senior Account Manager (10) , Consultant (9) , Account Coordinator (8) , Analyst (8) , Assistant Vice President (8) , Benefits Analyst (8) , Director (8) , Benefits Coordinator (7) , Business Development Intern (6)

What are the pros of working at NFP according to real employee reviews?

"great people to work with" ((in 62 reviews)); "Benefits and pay is good" ((in 52 reviews)); "NFP has a great culture and continues to think of new ways to support their employees." ((in 52 reviews)); "Work life balance is good" ((in 23 reviews)); "Team leaders are extremely supportive and other support teams are great to work alongside." ((in 20 reviews))

What are the cons of working at NFP according to real employee reviews?

"Poor management, lack of direction" ((in 39 reviews)); "Low pay and I did not like how they handled the pay increase conversation." ((in 20 reviews)); "There is no training and not many experts to learn from so you are on your own as far as learning new stuff." ((in 10 reviews)); "average salary." ((in 10 reviews)); "There could be better communication between departments" ((in 10 reviews))

What are employees saying about NFP layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about NFP layoffs and their outlook for job security at NFP in 2026.

What NFP locations have received the highest employee ratings?

Chicago , Bethesda , Boston , Charlotte , Austin , Norwell , New York , Plainview

NFP reviews

3.7

66% would recommend to a friend

(646 total reviews)

Douglas W. Hammond

71% approve of CEO

63% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.7

Work/Life balance

3.6

Culture & values

3.5

Compensation and benefits

3.4

Career opportunities

3.3

Senior management

NFP has an employee rating of 3.7 out of 5 stars, based on 646 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NFP employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

646 reviews

1.0

Feb 7, 2017

Not Welcomed

Claims assistant

Recommend

CEO approval

Business Outlook

Pros

Great foot in the door for insurance and great company event offers. New office building makes for a fresh environment

Cons

The on boarding experience was terrible! Had no idea what the company does, how they earn, or who I even work with. There were no team meetings or introductions. The office that I worked at was recently bought out by NFP and many employees did not take change well. They refused to welcome anyone who was new or is considered a "millennial" which made work life miserable at times. Ended up leaving for a better opportunity in a better work environment.

NFP Response

9y

Thank you for your feedback - it sounds like you didn’t have a good onboarding experience and that’s the opposite of what we strive for. In fact, we’re proud of our process and we’ve worked hard to make each new hire feel welcome with meet and greets, personalized training plans with plenty of info about the company, our industry, new teammates and the specific job role. Our intro to NFP is virtual, allowing every new hire to access the orientation from any place. What’s more, we strive to create a diverse workforce that can be innovative and supportive to our diverse client base and proudly welcome all people who share our core company values. We regret that you didn’t feel your work experience with us was what you had expected and encourage all our employees to reach out to their manager, office leader, business line leader or Human Resources to gain knowledge of tools and resources available or to provide feedback to improve our employees experience.

1.0

Oct 5, 2016

HORRIBLE

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

There are some nice people that work there.

Cons

If I could give this company a less than 1 star rating, I would. Terrible environment. Run, don't walk away!

NFP Response

9y

We’re very concerned to see your comments and take seriously our commitment to creating a great culture for all our people. We invite and sincerely want all feedback so we can constantly improve. We hope you will raise your concerns to your manager and/or HR. -Kim Davis

5.0

Sep 6, 2016

Great company

Assistant vice president

Recommend

CEO approval

Business Outlook

Pros

Flexible schedule, nice office, happy coworkers, team building activities, jeans on Fridays

Cons

No company-provided snacks, location on 360 is undesirable, casual dress and WFH are not as widely accepted here yet. The Austin job market is competitive and many employers allow WFH.

Viewing 37 - 39 of 646 Reviews

Jobs at NFP

Administrative Assistant (Hybrid)

Client Service Representative

COBRA & Direct Billing Support Specialist (Remote)

COBRA & Direct Billing Support Specialist (Remote)

Client Service Representative

NFP

NFP reviews

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Not Welcomed

HORRIBLE

Great company

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