Is NFP a good company to work for?

NFP has an overall rating of 3.7 out of 5, based on over 747 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 66% of employees would recommend working at NFP to a friend and 63% have a positive outlook for the business. The best reviews about NFP have been left by employees working as Intern , Vice President and Account Executive .

Does NFP pay their employees well?

According to anonymously submitted Glassdoor reviews, NFP employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at NFP. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at NFP?

66% of NFP employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated NFP 3.7 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at NFP?

Account Manager (58) , Account Executive (36) , Intern (17) , Client Manager (16) , Vice President (15) , Senior Account Executive (10) , Senior Account Manager (10) , Consultant (9) , Account Coordinator (8) , Analyst (8) , Assistant Vice President (8) , Benefits Analyst (8) , Director (8) , Benefits Coordinator (7) , Business Development Intern (6)

What are the pros of working at NFP according to real employee reviews?

"great people to work with" ((in 60 reviews)); "NFP has a great culture and continues to think of new ways to support their employees." ((in 57 reviews)); "Benefits and pay is good" ((in 49 reviews)); "Work life balance is good" ((in 28 reviews)); "Coworkers can be great" ((in 16 reviews))

What are the cons of working at NFP according to real employee reviews?

"Poor management, lack of direction" ((in 43 reviews)); "Low pay and I did not like how they handled the pay increase conversation." ((in 22 reviews)); "There is no training and not many experts to learn from so you are on your own as far as learning new stuff." ((in 12 reviews)); "average salary." ((in 11 reviews)); "NFP in NYC is very cliquey, including upper management." ((in 10 reviews))

What are employees saying about NFP layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about NFP layoffs and their outlook for job security at NFP in 2026.

What NFP locations have received the highest employee ratings?

Chicago , Bethesda , Boston , Charlotte , Austin , Norwell , New York , Plainview

NFP reviews

3.7

66% would recommend to a friend

(646 total reviews)

Douglas W. Hammond

71% approve of CEO

63% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.7

Work/Life balance

3.6

Culture & values

3.5

Compensation and benefits

3.4

Career opportunities

3.3

Senior management

NFP has an employee rating of 3.7 out of 5 stars, based on 646 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NFP employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

646 reviews

5.0

Feb 4, 2016

Clients first - stay focused and lean

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

NFP always places client needs first. Extremely smart and talented individuals. Very little bureaucracy and red tape. Senior management is very focused and leads the company well. Very clear strategy and execution.

Cons

Must be a self starter and driven to succeed. Need to recruit younger people and train them. ( This is an industry wide issue. ) Senior management has very little client facing experience but listens. Trying to centralize unnecessary things and not centralizing others.

4.0

Aug 28, 2015

Turning the Corner

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Commentary of rapid change is dead on true, and very much needed as the organization works to become more recognizable in the marketplace. This creates opportunity for those that are not averse to change and the chaos it creates. I have had the opportunity to expand my skillset into areas I had never considered because of this change. Has it been stressful at times? Yes. Has it been worth it? Yes!

Cons

Although there are plenty of training opportunities, there is a lack of clear paths to career progression. Job titles are willy nilly and inflated because pay is not up to snuff.

3.0

Feb 19, 2015

Great culture, poor pay

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good culture, education and career development is pretty good, nice location and office space, excellent people - they are typically passionate about serving clients, good benefits package

Cons

Titles and pay aren't consistent across departments and business lines, pay is below market, poor coordination/cooperation between business lines, operations departments are undervalued, behind in technology

Viewing 49 - 51 of 646 Reviews

Jobs at NFP

Administrative Assistant (Hybrid)

COBRA & Direct Billing Support Specialist (Remote)

Client Service Representative

COBRA & Direct Billing Support Specialist (Remote)

COBRA & Direct Billing Support Specialist (Remote)

NFP

NFP reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Clients first - stay focused and lean

Turning the Corner

Great culture, poor pay

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