Is NFP a good company to work for?

NFP has an overall rating of 3.7 out of 5, based on over 747 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 66% of employees would recommend working at NFP to a friend and 63% have a positive outlook for the business. The best reviews about NFP have been left by employees working as Intern , Vice President and Account Executive .

Does NFP pay their employees well?

According to anonymously submitted Glassdoor reviews, NFP employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at NFP. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at NFP?

66% of NFP employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated NFP 3.7 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at NFP?

Account Manager (58) , Account Executive (36) , Intern (17) , Client Manager (16) , Vice President (15) , Senior Account Executive (10) , Senior Account Manager (10) , Consultant (9) , Account Coordinator (8) , Analyst (8) , Assistant Vice President (8) , Benefits Analyst (8) , Director (8) , Benefits Coordinator (7) , Business Development Intern (6)

What are the pros of working at NFP according to real employee reviews?

"great people to work with" ((in 60 reviews)); "NFP has a great culture and continues to think of new ways to support their employees." ((in 57 reviews)); "Benefits and pay is good" ((in 49 reviews)); "Work life balance is good" ((in 28 reviews)); "Coworkers can be great" ((in 16 reviews))

What are the cons of working at NFP according to real employee reviews?

"Poor management, lack of direction" ((in 43 reviews)); "Low pay and I did not like how they handled the pay increase conversation." ((in 22 reviews)); "There is no training and not many experts to learn from so you are on your own as far as learning new stuff." ((in 12 reviews)); "average salary." ((in 11 reviews)); "NFP in NYC is very cliquey, including upper management." ((in 10 reviews))

What are employees saying about NFP layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about NFP layoffs and their outlook for job security at NFP in 2026.

What NFP locations have received the highest employee ratings?

Chicago , Bethesda , Boston , Charlotte , Austin , Norwell , New York , Plainview

NFP reviews

3.7

66% would recommend to a friend

(646 total reviews)

Douglas W. Hammond

71% approve of CEO

63% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.7

Work/Life balance

3.6

Culture & values

3.5

Compensation and benefits

3.4

Career opportunities

3.3

Senior management

NFP has an employee rating of 3.7 out of 5 stars, based on 646 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NFP employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

646 reviews

3.0

Jan 12, 2012

Good company overall but could use some work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Reasonable pay, benefits, really good people, flexible schedule, small company means less red tape. Quicker policy and procedural changes when needed. Sr managers usually responsive to good ideas.

Cons

Too much disagreement between department leaders and executives. Senior executives care too much about numbers instead of people; they don't value knowledge and experience enough. Thinks people are easily replaceable and doesn't balance workload among managers. Not enough Positive reenforcement for great performance.

2.0

Jun 12, 2023

Not the best experience

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Flexibility with working from home

Cons

I was disappointed with the lack of career development and the favoritism within my team. Favoritism seemed to be the cause of some getting large salary increases while others got little to nothing. Your valued by how late you stay at work and how much work you can put on your plate. Management doesn’t care if you are overworked, nor about career goals. Very disappointed

NFP Response

3y

Thank you for the feedback on your experience. We continue to support flexibility that aligns with the needs of employees and our business, so it’s great to hear it worked well for you. In the other areas you mentioned, we’re always working on improvements that enhance our culture. Career development, equity and collaboration are critical to our organization and your comments are a reminder no matter how much progress we make there's always room for more. -Mary Steed, Chief People Officer

4.0

Feb 22, 2023

Commitment to work does not equal commitment to your salary

Senior account executive

Recommend

CEO approval

Business Outlook

Pros

Strong DEIB presence, flexible work schedule, variety in job tasks

Cons

Salaries are stagnant, dismal outlook for 2023 resulting in little to no salary increases, variation in how offices operate

Viewing 52 - 54 of 646 Reviews

Jobs at NFP

Administrative Assistant (Hybrid)

Client Service Representative

COBRA & Direct Billing Support Specialist (Remote)

COBRA & Direct Billing Support Specialist (Remote)

Benefits Coordinator (Hybrid)

NFP

NFP reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Good company overall but could use some work

Not the best experience

Commitment to work does not equal commitment to your salary

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