NFP reviews

3.6

64% would recommend to a friend

(647 total reviews)
avatar

Douglas W. Hammond

66% approve of CEO

61% positive business outlook

NFP has an employee rating of 3.6 out of 5 stars, based on 647 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NFP employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

Reviews by job title

647 reviews
1.0
May 19, 2023

Started okay but got worse later

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Relatively chill job (keyword relatively)

Cons

Low pay Low support Borderline hostile environment: management was always on a power trip Huge pay discrepancies amongst people with the same title and responsibilities I had a degree while my successor (not predecessor successor) didn't and yet they got paid 30+% more than I did for the same responsibilities. Different title and pay for people working with the same job responsibilities Blatant rampant nepotism

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NFP Response
3y
We appreciate your contributions during your time with us, as well as your candid feedback. The employee experience is something we’re always working to refine. Your comments will help us to continue to look closely for areas that may be in need of improvement. -Mary Steed, Chief People Officer
1.0
Mar 2, 2023
Recommend
CEO approval
Business Outlook

Pros

Easy interview other than that no pros.

Cons

Worst culture and management No proper trainings given to the new hires No work life balance

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NFP Response
3y
We're sorry your time with us fell short of your expectations. Continuously improving the employee experience is always a priority for us and your feedback will help guide our efforts to enhance various elements of the NFP experience.
1.0
Nov 26, 2022
Recommend
CEO approval
Business Outlook

Pros

Hard work, dedication and accomplishments are sometimes verbally acknowledged and celebrated

Cons

1. Diversity is highly lacking. Mostly older white males in leadership positions. Basically no POC/minorities at the office where I worked. A laughable percentage of women hold senior leadership roles. 2. Technology is impractical and archaic limiting productivity and automation. It is not accommodating of the needs of all roles. Most of the technology service team lacks basic knowledge and is extremely inefficient at solving problems in a timely manner. 3. Non-executive salaries are below industry average despite rapidly growing profits being constantly celebrated. 4. A lot of nepotism going on, applicable both to companies selected for outsourcing, as well as employee hiring and promoting. Prizes in company events will be won by friends of event organizers year after year in what we are made to believe are raffles. 5. Senior leaders can and will request assistance in personal projects knowing that the other person is not in a position to say no. 6. Working overtime is common due to inefficient and lacking resource planning. To minimize expenses, lower-paying service roles are made exempt in an effort to evade compensation of extra hours. 7. A yearly bonus based on performance is sold to you as a perk during the hiring process but you may very well never see this bonus materialize despite being acknowledged that performance was exceptional because “it is discretionary”. 8. HR may and will not abide to verbal agreements made throughout employment negotiation because these were vaguely described in writing or simply omitted from paperwork. 9. Overall hierarchical, cliquey and cult-like mentality that sets no limits to capricious demands of higher-ups and leads to the burnout of those who service them. 10. Manipulative discourse that makes employees believe they are cared for when in reality, making a profit is the only thing that matters and this comes mostly at the expense of underpaying and overworking employees that are lower down in the corporate ladder.

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NFP Response
3y
We appreciate honest feedback and are sorry to hear you didn't have a good experience with us. People are at the center of our culture and we value our employees and celebrate their differences and contributions. We hold ourselves to extremely high ethical standards and strive to create an environment of belonging that respects employees, our clients and our vendor partners . There are concerns raised here that we take very seriously. We will always encourage anyone with concerns to speak with their Manager, HR Business Partner, Office Leader or Regional Leader. If they're not comfortable with these options, they can use our confidential and anonymous reporting hotline, which is 855-296-9085, or reach out to me directly. All feedback is reviewed carefully, investigated thoroughly and used to drive improvements across our organization. Thank you. -Mary Steed, Chief People Officer
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Glassdoor has 749 NFP reviews submitted anonymously by NFP employees. Read employee reviews and ratings on Glassdoor to decide if NFP is right for you.