Is NFP a good company to work for?

NFP has an overall rating of 3.6 out of 5, based on over 749 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 64% of employees would recommend working at NFP to a friend and 61% have a positive outlook for the business. The best reviews about NFP have been left by employees working as Intern , Vice President and Account Executive .

Does NFP pay their employees well?

According to anonymously submitted Glassdoor reviews, NFP employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at NFP. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at NFP?

64% of NFP employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated NFP 3.6 out of 5 for work life balance, 3.5 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at NFP?

Account Manager (58) , Account Executive (36) , Intern (18) , Client Manager (16) , Vice President (15) , Senior Account Executive (10) , Senior Account Manager (10) , Consultant (9) , Account Coordinator (8) , Analyst (8) , Assistant Vice President (8) , Benefits Analyst (8) , Director (8) , Benefits Coordinator (7) , Business Development Intern (6)

What are the pros of working at NFP according to real employee reviews?

"great people to work with" ((in 65 reviews)); "NFP has a great culture and continues to think of new ways to support their employees." ((in 54 reviews)); "Benefits and pay is good" ((in 49 reviews)); "Work life balance is good" ((in 24 reviews)); "Friendly coworkers make things somewhat tolerable" ((in 15 reviews))

What are the cons of working at NFP according to real employee reviews?

"Poor management, lack of direction" ((in 44 reviews)); "Low pay and I did not like how they handled the pay increase conversation." ((in 18 reviews)); "There is no training and not many experts to learn from so you are on your own as far as learning new stuff." ((in 12 reviews)); "average salary." ((in 10 reviews)); "There could be better communication between departments" ((in 10 reviews))

What are employees saying about NFP layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about NFP layoffs and their outlook for job security at NFP in 2026.

What are the top reviewed NFP locations?

Austin , New York , Chicago , Charlotte , Boston , Bethesda , Plainview , Norwell , Phoenix , Lehi , Warrington , Aliso Viejo , Los Angeles , San Francisco , San Jose , Atlanta , Plymouth , White Plains , Mesa , Burlington , Philadelphia , Charleston , Morristown , Albany , Tucson , Detroit , Dallas , Saint Johnsbury , Indianapolis , Cleveland

NFP reviews

3.6

64% would recommend to a friend

(647 total reviews)

Douglas W. Hammond

66% approve of CEO

61% positive business outlook

Ratings by category

3.6

Work/Life balance

3.5

Culture & values

3.5

Diversity & inclusion

3.4

Compensation and benefits

3.3

Career opportunities

3.1

Senior management

NFP has an employee rating of 3.6 out of 5 stars, based on 647 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NFP employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

647 reviews

1.0

Oct 27, 2022

Poor Management

Client services manager

Recommend

CEO approval

Business Outlook

Pros

Benefits and pay is good

Cons

Zero Work life balance They say one thing and do the other Management are bullies, they are not accommodating and try to get rid of you when you stand up for yourself. Taking a unpaid leave of absence is based on your performance. This is in their handbook lol. They are trying to go back to the office full time, so if you are looking for remote or a balanced hybrid model then this place is not for you. It’s a toxic call Center environment, you account for every minute you are not on the phone. They want a robot for an employee

NFP Response

3y

Thank you for taking the time to leave us a review. It is NFP's culture to support our employees and we're sorry you didn't have a good experience. We work hard to create an environment which values our employees treating them with respect. Bullying is never ok. If this is happening, we encourage our employees to speak with their Manager, HR Business Partner or call NFP's confidential and anonymous hotline at (855) 296-9085 to report it. -Mary Steed, Chief People Officer

2.0

Mar 29, 2022

Poor management

Account executive

Recommend

CEO approval

Business Outlook

Pros

Good RRSP plan Flexible work /home /office Good benefits plan All of the above are offered at International Brokerages.

Cons

In a first glance, this seems like a company that value their employees, they pride themselves as a 5x Best Places to Work award winner in Insurance, but the fact is that their status is declining as they are loosing many good people. Some teams/ divisions are very well managed, while others lack true leadership. In some divisions /departments, you will not find a good team spirit and it can be quite frustrating to see how some are overwhelmed with work and others have very little on their plate…. NFP takes pride in growing quickly /acquisitions but they are loosing that human touch!

NFP Response

4y

Like most companies NFP has had turnover, but we continue to grow and are now over 6,000 employees. We are proud of being named as one of the best places to work in insurance for 5 consecutive years and are serious about our PeopleFirst culture. We continue to work to improve how we support each other as well as provide opportunities for our leaders, managers and employees to be the best versions of themselves they can so everyone feels they belong and can use their talents here at NFP. Thank you for taking time to provide feedback on our page.

1.0

Mar 3, 2022

All talk, No action

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Benefits are ok Colleagues are nice

Cons

-Management makes promises that they don't keep. -Too many managers/team leaders, not enough employees to do the work. -Horrible workflow. Have to comple templates for every change, which is time wasting for the client and for the broker. -Almost all employees are frustrated, hense the reason many have left.

NFP Response

4y

We agree we have great employees at NFP! Thanks for the comment on our benefit offerings. On your other feedback, we encourage employees to speak with their HR Business Partner as we want to hear about any issues so we can provide support. We're sorry it doesn't sound like you've had a positive experience. NFP cares and we want to provide opportunities for all employees to be successful and grow in their careers with us.

Viewing 550 - 552 of 647 Reviews

Jobs at NFP

Account Manager - Transportation

Life Insurance Case Design Analyst

Administrative Assistant (Hybrid)

Client Service Representative

Benefits Analyst I (Hybrid)

NFP

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Poor Management

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