Is NFP a good company to work for?

NFP has an overall rating of 3.7 out of 5, based on over 747 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 66% of employees would recommend working at NFP to a friend and 63% have a positive outlook for the business. The best reviews about NFP have been left by employees working as Intern , Vice President and Account Executive .

Does NFP pay their employees well?

According to anonymously submitted Glassdoor reviews, NFP employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at NFP. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at NFP?

66% of NFP employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated NFP 3.7 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at NFP?

Account Manager (58) , Account Executive (36) , Intern (17) , Client Manager (16) , Vice President (15) , Senior Account Executive (10) , Consultant (9) , Senior Account Manager (9) , Account Coordinator (8) , Analyst (8) , Assistant Vice President (8) , Benefits Analyst (8) , Director (8) , Benefits Coordinator (7) , Business Development Intern (6)

What are the pros of working at NFP according to real employee reviews?

"great people to work with" ((in 62 reviews)); "Benefits and pay is good" ((in 52 reviews)); "NFP has a great culture and continues to think of new ways to support their employees." ((in 52 reviews)); "Work life balance is good" ((in 23 reviews)); "Team leaders are extremely supportive and other support teams are great to work alongside." ((in 20 reviews))

What are the cons of working at NFP according to real employee reviews?

"Poor management, lack of direction" ((in 39 reviews)); "Low pay and I did not like how they handled the pay increase conversation." ((in 20 reviews)); "There is no training and not many experts to learn from so you are on your own as far as learning new stuff." ((in 10 reviews)); "average salary." ((in 10 reviews)); "There could be better communication between departments" ((in 10 reviews))

What are employees saying about NFP layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about NFP layoffs and their outlook for job security at NFP in 2026.

What NFP locations have received the highest employee ratings?

Chicago , Bethesda , Boston , Charlotte , Austin , Norwell , New York , Plainview

NFP reviews

3.7

66% would recommend to a friend

(646 total reviews)

Douglas W. Hammond

71% approve of CEO

63% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.7

Work/Life balance

3.6

Culture & values

3.5

Compensation and benefits

3.4

Career opportunities

3.3

Senior management

NFP has an employee rating of 3.7 out of 5 stars, based on 646 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NFP employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

646 reviews

3.0

Feb 19, 2015

Good starter job for experience.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Flexible hours and good benefits package. Encourage growth from within organization. Friendly coworkers.

Cons

Training is very limited, especially when it comes to job role & responsibilities. Very corporate America job aka cubicle life. Very confusing trying to understand the company and objectives as a whole.

3.0

Feb 19, 2015

Great culture, poor pay

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good culture, education and career development is pretty good, nice location and office space, excellent people - they are typically passionate about serving clients, good benefits package

Cons

Titles and pay aren't consistent across departments and business lines, pay is below market, poor coordination/cooperation between business lines, operations departments are undervalued, behind in technology

2.0

Jan 15, 2015

Nice place to learn then leave

Enterprise account specialist

Recommend

CEO approval

Business Outlook

Pros

I came in knowing nothing about the industry out of college and they "threw me into the fire" to say in Account Services. I was on the Enterprise team with alot of great people who had lots of experience and were very welcoming and could answer all my questions. I learned ALOT. Really good sense of camaraderie as opposed to the Brokerage team, where there seemed to always be some kind of problem popping up or someone talking about others behind there backs. My manager Danny was great, very approachable and always cheering everyone up with jokes.

Cons

Never got the sense there was much in terms of moving up the ladder. The workload was alot and the Enterprise team usually has to help out Brokerage, but Brokerage never helps out Enterprise. One team should not be immune from being cross-trained on other systems. There were talks of this training happening as I was leaving so maybe it has changed since then. Pay was terrible. I moved out of state and found a job very similar that was paying 10 K more. This speaks more to Austin not having a competitive environment as well as the CEO's thought process. In a quarterly meeting he mentioned hiring fresh grads from Texas because they will take smaller salaries just to stay in the city (which he is right).

Viewing 622 - 624 of 646 Reviews

Jobs at NFP

Administrative Assistant (Hybrid)

Client Service Representative

COBRA & Direct Billing Support Specialist (Remote)

Client Service Representative

COBRA & Direct Billing Support Specialist (Remote)

NFP

NFP reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Good starter job for experience.

Great culture, poor pay

Nice place to learn then leave

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