NFP reviews

3.6

64% would recommend to a friend

(647 total reviews)
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Douglas W. Hammond

66% approve of CEO

61% positive business outlook

NFP has an employee rating of 3.6 out of 5 stars, based on 647 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NFP employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

Reviews by job title

647 reviews
4.0
Jun 30, 2015

Exciting time to be part of this evolving company!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Go private transaction under relatively new CEO has created lots of change and growth opportunity. The company is actively working to align office across the country into one lean, mean consulting machine and this is creating significant mobility for employees both upward or into new offices or fields. Senior leadership is pretty accessible and transparent. Core values and culture are also evolving positively and are being well communicated. Brand recognition continues to be a challenge, but there appears to be an effort underway to change that. The ability for the company to grow rapidly seems dependent on growing awareness of who we are, what we do and what our strengths are. Most of the long tenured employees that are highly engaged seem very satisfied and happy to see the changes taking place. They recognize opportunities and have an eye to the future.

Cons

Some people can't handle the pace of change and are opting out, creating significant employee turnover. And with new people joining at all levels, there are sometimes unclear expectations of what should be the focus at the individual, team or corporate level. This especially seems to be true of new management who often join from bigger, more mature organizations where resources, both human and otherwise, weren't as lean. People are hired to "get things done", but the downstream impacts aren't well considered.

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NFP Response
10y
Thanks for your feedback. We take our employees’ success personally. We appreciate your input and we’ll use this information to help us improve as a great place to work. It is feedback like this that encouraged us to create our PF councils. Thanks again!
2.0
May 27, 2015

Neglecting Talent

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Casual Fridays, friendly and competent co-workers

Cons

Talented employees not promoted, not rewarded, advice not sought out and given no voice. Management makes decisions in a vacuum, input not encouraged. Pay is below scale. Raises rarely given and are small when they are given.

2.0
May 12, 2015
Recommend
CEO approval
Business Outlook

Pros

The parent company continues to acquire more locations and in time there will be many opportunities with the company. If you like to be part of the new evolution, then it is a great time to be a part of it. *Please know that the senior leadership at Corporate, truly seem to value their employees. It is a specific field office location that I am speaking about here.*

Cons

1) Corporate is not actively involved with all of the operations of each office, so the poor leadership in each are rarely held accountable. 2) This particular office is small and select leaders don't manage others well, and the office energy reflects it. 3) This particular office does not take care of their "worker" staff and many are paid below industry average for the roles. Some of the staff have been told "there is the door", which is never an effective leadership style. 4) Work life balance seems to apply to certain staff, but not equally distributed amongst all in this location. 5) Corporate does share that there are opportunities to grow within the Company overall. When you try to do so, it was very limiting and not well executed yet.

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NFP Response
10y
Really appreciate the thoughtful feedback. Accountability and leading by example is always valued by the company. Every office should have the same values we call "One NFP".
Viewing 73 - 75 of 647 Reviews

Glassdoor has 749 NFP reviews submitted anonymously by NFP employees. Read employee reviews and ratings on Glassdoor to decide if NFP is right for you.