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      NFP

      Engaged Employer

      NFP reviews

      3.6

      64% would recommend to a friend

      (646 total reviews)
      avatar

      Douglas W. Hammond

      66% approve of CEO

      61% positive business outlook

      Ratings by category

      3.6

      Work/Life balance

      3.5

      Culture & values

      3.5

      Diversity & inclusion

      3.4

      Compensation and benefits

      3.3

      Career opportunities

      3.1

      Senior management

      NFP has an employee rating of 3.6 out of 5 stars, based on 646 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NFP employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      646 reviews
      5.0
      Jul 18, 2017

      Growth company with a big heart

      Vice president
      Recommend
      CEO approval
      Business Outlook

      Pros

      Growth! Robust business model (acquisition + organic). Collaborative culture and an especially a great place for women to grow their careers. Passionate and energetic leadership. Plus leaders keep it real and communicate well.

      Cons

      Pace of acquisitions can make things challenging (but exciting) at times.

      5.0
      Mar 29, 2017

      Productive, positive efforts to deliver excellent service

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      - depth of knowledge among lines and across groups - obvious effort to integrate, share, and create a culture of open and honest trust - openly-aired issues seem to get it all out (sometimes) and grudges go "POOF"

      Cons

      A great deal of knowledge in heads, not a good system for sharing it. Too much time is spent trying to connect people and find items instead of using available technology to get the knowledge housed properly so that minds can create and develop instead of search/rehash/cut/paste.

      avatar
      NFP Response
      9y
      Thanks for the appreciation and support of our PeopleFirst culture and the collaborative environment we are working hard to grow. We continue to implement best-in-class technology solutions to foster productivity. We have multiple, strategic system implementations underway to better equip us to support our client’s needs in order to provide analytics for their business as well as our own. Please keep providing honest and open feedback about the great things at NFP as well as those we should continue to strive to improve as it makes us all stronger.
      1.0
      Jul 18, 2016

      Finance

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The corporation is going through a steps of standardization and integrating processes and procedures. The firm as a whole is profitable.

      Cons

      The firm does not value employees as a whole. The executives in the regional office, specifically the southeast treat employees poorly. In addition, the executive team in the southeast do not value customers, they are quick to charge additional fees while putting on a show for the customers.

      avatar
      NFP Response
      9y
      Sorry you didn’t feel valued. That’s the opposite of our intention for our NFP employees! In fact, we work really hard to put our people first so they can put our clients first. I’m also concerned about what you say about the approach to customers. I have a lot of confidence in our regional leaders’ integrity and honesty. If you have specific examples, please email or call me personally anytime. I’m all ears when it comes to our customers and people. - Ed O'Malley
      Viewing 148 - 150 of 646 Reviews
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      Glassdoor has 748 NFP reviews submitted anonymously by NFP employees. Read employee reviews and ratings on Glassdoor to decide if NFP is right for you.