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      NFP

      Engaged Employer

      NFP reviews

      3.7

      66% would recommend to a friend

      (645 total reviews)
      avatar

      Douglas W. Hammond

      71% approve of CEO

      63% positive business outlook

      Ratings by category

      3.7

      Diversity & inclusion

      3.7

      Work/Life balance

      3.6

      Culture & values

      3.5

      Compensation and benefits

      3.4

      Career opportunities

      3.3

      Senior management

      NFP has an employee rating of 3.7 out of 5 stars, based on 645 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NFP employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      645 reviews
      1.0
      Dec 1, 2022

      Management are bullies

      Analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Decent compensations and benefits ...

      Cons

      They invest in leadership development and then do opposite. Management are bullies, they are not accommodating and try to get rid of you when you stand up for yourself. New recruits quickly leave once they realize the environment isn't improving. Very few former employees dare to complain to HR and even then nothing changes.

      avatar
      NFP Response
      3y
      Bullying is never ok, and we expect employees to report it when it happens. If you feel you can't speak to your Manager or HR Business Partner about a situation, please utilize NFP's hotline at 855-296-9085 or visit www.nfp.alertline.com. Both are 100% anonymous and confidential. All reports are reviewed carefully and issues are investigated thoroughly. We work hard to create an environment where all employees feel safe, supported and respected, and we know there is always opportunity to be better. I would like to discuss your concerns and if you’re comfortable doing so I welcome you to contact me directly. Thank you. -Mary Steed, Chief People Officer
      1.0
      Oct 8, 2020

      Shady Corporate Culture

      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      There is always something new to learn. You're coworkers are awesome.

      Cons

      Horrible corporate culture. Your talents WILL be exploited. The turnover rate is HIGH, which means the team is constantly taking on more work. No matter how much work you take on, don't expect a raise. You will be offered opportunities to "learn and grow" but will never receive a higher salary, even if your job title changes. This is the revolving door of NFP. Every coworker at my location who quit had experienced this exact process. The HR is centralized, and their focus is to protect the company NOT you. Case and point is the copied and pasted responses on all the negative reviews of NFP on glassdoor. Don't work here.

      avatar
      NFP Response
      5y
      Thank you for taking the time to review NFP on Glassdoor. We agree we've got awesome employees and try to encourage all of us to grow and learn each day. We're disappointed to read of your experience working here as we pride ourselves on our PeopleFirst culture. COVID-19 has brought challenges to the business and we’ve worked hard to support our employees during this time. With over 300 offices across the U.S., Canada and the U.K., we do have a dedicated team of HR Business Partners who support all of our 5,700 employees. It can be difficult to resolve issues employees are experiencing without understanding where they work. I personally would welcome the opportunity to understand your concerns and experience with HR support if you’re comfortable reaching out to me. -Mary Steed, Chief People Officer
      4.0
      Apr 16, 2022

      A place where hungry professionals can thrive

      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      + Excellent benefits package which starts the 1st of the month from date of hire + Currently providing a brand-new laptop, docking station, and two monitors for remote work, which great improves productivity and sense of value + Great library of apps and tools available for use at work alongside social networks; NFP doesn't cut corners when it comes to resources + Active corporate compliance and HR team frequently host trainings + IT is usually quick to provide assistance with hardware and software issues + As an Account Executive, I experience a great deal of autonomy with accomplishing my role without micro-managing from my consultant + Colleagues are responsive and supportive with questions and guidance + I currently feel that I can grow and move up the ranks at this organization

      Cons

      - Though corporate provides a plethora of training for basic tools and policies, there is virtually no training for actual role responsibilities - Due to the overwhelming amount of work, consultants and client advocates do not have time to train newcomers on procedures - There is currently no singular or simplified method for saving and tracking account information, such as reliance on Excel spreadsheets, share files, etc., leading to awkward transitions between account managers - By extension, there's multiple methods of communication, which leads to confusion on company standards and procedures

      Viewing 16 - 18 of 645 Reviews
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      ReviewsNFP reviews

      Glassdoor has 746 NFP reviews submitted anonymously by NFP employees. Read employee reviews and ratings on Glassdoor to decide if NFP is right for you.