Is NFP a good company to work for?

NFP has an overall rating of 3.7 out of 5, based on over 746 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 66% of employees would recommend working at NFP to a friend and 63% have a positive outlook for the business. The best reviews about NFP have been left by employees working as Intern , Vice President and Account Executive .

Does NFP pay their employees well?

According to anonymously submitted Glassdoor reviews, NFP employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at NFP. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at NFP?

66% of NFP employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated NFP 3.7 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at NFP?

Account Manager (58) , Account Executive (36) , Intern (17) , Client Manager (16) , Vice President (15) , Senior Account Executive (10) , Senior Account Manager (10) , Consultant (9) , Account Coordinator (8) , Analyst (8) , Assistant Vice President (8) , Benefits Analyst (8) , Director (8) , Benefits Coordinator (7) , Business Development Intern (6)

What are the pros of working at NFP according to real employee reviews?

"great people to work with" ((in 58 reviews)); "NFP has a great culture and continues to think of new ways to support their employees." ((in 55 reviews)); "Benefits and pay is good" ((in 43 reviews)); "Some on the team are great people." ((in 20 reviews)); "Friendly coworkers make things somewhat tolerable" ((in 14 reviews))

What are the cons of working at NFP according to real employee reviews?

"Poor management, lack of direction" ((in 34 reviews)); "Low pay and I did not like how they handled the pay increase conversation." ((in 22 reviews)); "There is no training and not many experts to learn from so you are on your own as far as learning new stuff." ((in 12 reviews)); "average salary." ((in 11 reviews)); "There could be better communication between departments" ((in 10 reviews))

What are employees saying about NFP layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about NFP layoffs and their outlook for job security at NFP in 2026.

What NFP locations have received the highest employee ratings?

Chicago , Bethesda , Boston , Charlotte , Austin , Norwell , New York , Plainview

NFP reviews

3.7

66% would recommend to a friend

(645 total reviews)

Douglas W. Hammond

71% approve of CEO

63% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.7

Work/Life balance

3.6

Culture & values

3.5

Compensation and benefits

3.4

Career opportunities

3.3

Senior management

NFP has an employee rating of 3.7 out of 5 stars, based on 645 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NFP employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

645 reviews

1.0

Dec 15, 2022

Worst company ever/discrimination

Implementation specialist

Recommend

CEO approval

Business Outlook

Pros

None. No training, learn everything yourself. Terrible supervisor. Every employee under her has quit from her terrible management and gaslighting. She will make you feel like nothing you do is right. Poor salary.

Cons

Everything. Benefits are sub par. Work culture is cliquey and they bad mouth other colleagues shamelessly. Supervisor will take credit for the work you do and make you feel worthless and then tell you that you are not fulfilling your role when you constantly ask for more work and offering to be helpful. Will belittle you and try to make you look bad. Bad salary.

NFP Response

3y

As part of our PeopleFirst culture, we definitely strive to create a better, more positive experience for our employees than what you described. This includes high-quality health and welfare benefits for our 7,000+ employees and their families. There is always room to improve and your comments will help us refine our employee experience. We always encourage team members to engage with their Managers, Leaders or HR Business Partners to discuss any potential enhancements or issues. We do not tolerate discrimination of any kind, so please contact me directly if you would like to discuss anything further. –Mary Steed, Chief People Officer

3.0

Oct 8, 2020

Great Co-Workers - Poor Corporate Communication

Frontend developer

Recommend

CEO approval

Business Outlook

Pros

Staff is talented, fun, and hardworking.

Cons

Salaries are not very competitive. Communication from executive level about company status during COVID-19 was deceptively positive, neglecting forthcoming layoffs and cancellations of previously approved raises and promotions.

NFP Response

5y

Thank you for bringing this to our attention. We're sorry to hear you feel NFP’s communication about the company status during COVID-19 wasn't forthright. These are unusual circumstances and NFP tried its best to deliver communication accurately and timely to our employees. We recognize that we may not be perfect, but we respect the value of our relationship with our employees and are open to their feedback. Having said this, we always encourage our employees to speak to their respective Business Leader, HR Business Partner or emailing us at humanresources [at] nfp [dot] com.

2.0

Oct 29, 2018

Account Coordinator

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

NFP has great benefits for their employee.

Cons

Management in the Bethesda Office is unorganized and toxic. The setting is work life balance but the when the Manager circles your cubicle as if they are marking your territory, falsely accuse your work as being undone, and literally says negative things behind closed doors about other employees. When the employee who has been with the company longest is unhappy. Instead of having her quitly exit the facility, they should investigate management and have HR do an assessment. Upper Management lack of involvement shows they do not value their employees unless you are on a producing level. The Bethesda, MD office is very toxic and the environment is very unbalanced.

NFP Response

7y

NFP truly believes in its Peoplefirst culture and we’re concerned you didn’t have a positive employment experience. As the leader in NFP’s Bethesda office, I wanted to personally respond to say we’re reviewing this feedback and are focused on making changes that create positive experiences for our current and future employees. -Ethan Foxman

Viewing 13 - 15 of 645 Reviews

Jobs at NFP

Administrative Assistant (Hybrid)

Client Service Representative

Client Service Representative

COBRA & Direct Billing Support Specialist (Remote)

Benefits Coordinator (Hybrid)

NFP

NFP reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Worst company ever/discrimination

Great Co-Workers - Poor Corporate Communication

Account Coordinator

Jobs at NFP

NFP reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

NFP reviews FAQs

Jobs at NFP