Is NFP a good company to work for?

NFP has an overall rating of 3.7 out of 5, based on over 747 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 66% of employees would recommend working at NFP to a friend and 63% have a positive outlook for the business. The best reviews about NFP have been left by employees working as Intern , Vice President and Account Executive .

Does NFP pay their employees well?

According to anonymously submitted Glassdoor reviews, NFP employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at NFP. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at NFP?

66% of NFP employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated NFP 3.7 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at NFP?

Account Manager (58) , Account Executive (36) , Intern (17) , Client Manager (16) , Vice President (15) , Senior Account Executive (10) , Senior Account Manager (10) , Consultant (9) , Account Coordinator (8) , Analyst (8) , Assistant Vice President (8) , Benefits Analyst (8) , Director (8) , Benefits Coordinator (7) , Business Development Intern (6)

What are the pros of working at NFP according to real employee reviews?

"great people to work with" ((in 58 reviews)); "NFP has a great culture and continues to think of new ways to support their employees." ((in 55 reviews)); "Benefits and pay is good" ((in 43 reviews)); "Some on the team are great people." ((in 20 reviews)); "Friendly coworkers make things somewhat tolerable" ((in 14 reviews))

What are the cons of working at NFP according to real employee reviews?

"Poor management, lack of direction" ((in 34 reviews)); "Low pay and I did not like how they handled the pay increase conversation." ((in 22 reviews)); "There is no training and not many experts to learn from so you are on your own as far as learning new stuff." ((in 12 reviews)); "average salary." ((in 11 reviews)); "There could be better communication between departments" ((in 10 reviews))

What are employees saying about NFP layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about NFP layoffs and their outlook for job security at NFP in 2026.

What NFP locations have received the highest employee ratings?

Chicago , Bethesda , Boston , Charlotte , Austin , Norwell , New York , Plainview

NFP reviews

3.7

66% would recommend to a friend

(646 total reviews)

Douglas W. Hammond

71% approve of CEO

63% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.7

Work/Life balance

3.6

Culture & values

3.5

Compensation and benefits

3.4

Career opportunities

3.3

Senior management

NFP has an employee rating of 3.7 out of 5 stars, based on 646 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NFP employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

646 reviews

1.0

May 11, 2020

A disorganized revolving door

Account coordinator

Recommend

CEO approval

Business Outlook

Pros

- Great culture - Compensation was fair - Benefits were great

Cons

- Talent retention - No proper training - Lack of job aides - Job functions were unclear and changed quickly - No proper leadership in role - Tasks often felt rushed and final products reflected this - Lack of 1 on 1's or any sort of performance reviews to indicate what could be improved

NFP Response

6y

Thank you for the feedback as we take it seriously and continue to work to develop training for our employees. Please understand that certain on-the-job training occurs in our local offices. We will follow up with local management to understand opportunities to improve training and the on-boarding experience.

2.0

Jul 22, 2019

Smoke and Mirrors

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great coworkers and work life balance

Cons

No room for growth, upper management and leadership have a tendency to move goal posts and dangle carrots and then not follow through with promises. Management and leadership have an elitist attitude and tend to talk down to employees and lookout for eachother instead of their employees.

NFP Response

6y

At NFP we care about our employees and their work experience and want to understand how we can improve the work environment. As the Chief People Officer, I welcome you or any employee, to reach out to me personally, if you would like to discuss any concerns. Thanks for your feedback. -Mary Steed

2.0

Mar 19, 2016

Can be a fantastic if you are protected

Analyst

Recommend

CEO approval

Business Outlook

Pros

-Work-life balance is generally very good -Very basic Excel skill is enough to succeed -High turnovers, so good place to meet new people -Salary is good

Cons

-Lots of hypocrisy at management level -Nepotism and cliche -Not a very exciting field. The majority of personnel forces themselves to like the job -Lack innovation or opportunities to take risk or learn new skills -CEO thinks he's a celebrity

Viewing 10 - 12 of 646 Reviews

Jobs at NFP

Administrative Assistant (Hybrid)

Client Service Representative

Client Service Representative

COBRA & Direct Billing Support Specialist (Remote)

Benefits Coordinator (Hybrid)

NFP

NFP reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

A disorganized revolving door

Smoke and Mirrors

Can be a fantastic if you are protected

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