Is NFP a good company to work for?

NFP has an overall rating of 3.7 out of 5, based on over 747 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 66% of employees would recommend working at NFP to a friend and 63% have a positive outlook for the business. The best reviews about NFP have been left by employees working as Intern , Vice President and Account Executive .

Does NFP pay their employees well?

According to anonymously submitted Glassdoor reviews, NFP employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at NFP. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at NFP?

66% of NFP employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated NFP 3.7 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at NFP?

Account Manager (58) , Account Executive (36) , Intern (17) , Client Manager (16) , Vice President (15) , Senior Account Executive (10) , Senior Account Manager (10) , Consultant (9) , Account Coordinator (8) , Analyst (8) , Assistant Vice President (8) , Benefits Analyst (8) , Director (8) , Benefits Coordinator (7) , Business Development Intern (6)

What are the pros of working at NFP according to real employee reviews?

"great people to work with" ((in 62 reviews)); "Benefits and pay is good" ((in 52 reviews)); "NFP has a great culture and continues to think of new ways to support their employees." ((in 52 reviews)); "Work life balance is good" ((in 23 reviews)); "Team leaders are extremely supportive and other support teams are great to work alongside." ((in 20 reviews))

What are the cons of working at NFP according to real employee reviews?

"Poor management, lack of direction" ((in 39 reviews)); "Low pay and I did not like how they handled the pay increase conversation." ((in 20 reviews)); "There is no training and not many experts to learn from so you are on your own as far as learning new stuff." ((in 10 reviews)); "average salary." ((in 10 reviews)); "There could be better communication between departments" ((in 10 reviews))

What are employees saying about NFP layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about NFP layoffs and their outlook for job security at NFP in 2026.

What NFP locations have received the highest employee ratings?

Chicago , Bethesda , Boston , Charlotte , Austin , Norwell , New York , Plainview

NFP reviews

3.7

66% would recommend to a friend

(646 total reviews)

Douglas W. Hammond

71% approve of CEO

63% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.7

Work/Life balance

3.6

Culture & values

3.5

Compensation and benefits

3.4

Career opportunities

3.3

Senior management

NFP has an employee rating of 3.7 out of 5 stars, based on 646 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NFP employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

646 reviews

2.0

May 4, 2023

So glad I left!

Account executive

Recommend

CEO approval

Business Outlook

Pros

Great co workers and peers. Culture prior to the pandemic was positive with lots of perks and fun events.

Cons

After the pandemic the culture has plummeted. Everyone's workload has increased tenfold as employers have left for better opportunities and management had not hired new people. I was doing 6x the work as pre pandemic for the same pay. Management was out of office more than in and only picked up the phone if there was a complaint about your work. Never commended you for what you were doing well even though you were dedicated to the team and putting in long hours.

NFP Response

3y

We agree we’re fortunate to have such exceptional colleagues. During the pandemic NFP implemented a Blended Workplace Program that’s a blend of remote, hybrid and in-person work in our offices. We’ve worked hard to create a flexible work environment and place a high value on our relationships with each other. We're also focused on ensuring we have the resources in place to support our employees by providing training and learning opportunities for everyone to grow. This, along with recognition and appreciation are essential elements of our PeopleFirst approach which we will always work to improve. Thank you for your contributions to our clients during your time with NFP and for your feedback. -Kim Pillar, SVP Human Resources

1.0

Jan 12, 2021

Horrific

Senior consultant

Recommend

CEO approval

Business Outlook

Pros

Zero. HQ is in a terrible location, not easily accessible any anyone outside of Bucks County.

Cons

Prepare to respond to every email from clients while attempting to be strategic. Desirable traits include reactivity, with zero ability to build strategy given the priority is to be responsive. All of the time. No work from home flexibility, not family friendly. If you have children, do not apply.

NFP Response

5y

Thank you for your comments. NFP is dedicated to our employees and we are disappointed to hear about your experience. We sincerely appreciate your feedback as we continue to assess and evaluate our culture for the better.

1.0

Jul 5, 2020

Don’t trust management

Acct manager

Recommend

CEO approval

Business Outlook

Pros

I had great coworkers and clients.

Cons

Management was not truthful. They tell you what you want to hear and then breaks a promise.

NFP Response

5y

We always encourage our employees to speak with their supervisor about any issues, but if that isn't an option then employees should feel confident in talking with their HR Business Partner. Regarding this specific situation, please email us at humanresources [at] nfp [dot] com as we want to understand your concerns. -Mary Steed

Viewing 22 - 24 of 646 Reviews

Jobs at NFP

Administrative Assistant (Hybrid)

Client Service Representative

Client Service Representative

COBRA & Direct Billing Support Specialist (Remote)

COBRA & Direct Billing Support Specialist (Remote)

NFP

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So glad I left!

Horrific

Don’t trust management

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